Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Please note that it is not permitted to have referral links posted in your signature. Keep these links contained in the appropriate forum. Thank you.

https://www.boards.ie/discussion/2055940817/signature-rules
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Eflow overcharge

  • 17-02-2017 10:44pm
    #1
    gstack166
    Banned (with Prison Access) Posts: 1,342 ✭✭✭


    I've searched in the bar & cant find a situation like mine so apologies if ive missed it.

    I owe for 2 fines on the M50, knew they were coming, no problem there.

    The deadline is tomorrow so I went online this evening to pay the €12 & whatever cents. When I clicked pay, it said there was an error with payment and to start again which I did twice after all with the same result, I've checked my bank & ive been charged €36 by eflow & it's still showing I have an outstanding fine when I log on their site?? What happens now? Is my fine paid & when/will I get refunded or how do I go about it. Thanks


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    Call them.


  • #3
    gstack166
    Banned (with Prison Access) Posts: 1,342 ✭✭✭gstack166


    Atlantic Dawn wrote: »
    Call them.

    They aren't open again until 8:00am


  • #4
    KERSPLAT!
    Closed Accounts Posts: 31,152 ✭✭✭✭KERSPLAT!


    Just email eflow with the details. I had a charge from a road I've never been on. Emailed them and got an email back about 48 hours later advising the charge was removed, which it was.

    Email or ring, they'll sort the rest I'm sure


  • #5
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    I'm sure eFlow monitor this forum, so you should be good to go.


  • #6
    mickdw
    Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    They are brilliant to deal with to be fair. I'd imagine they will sort out those extra transactions themselves and the system will update in time but just call them when they open. You wont get the computer says no response like you would from some large companies.


  • Advertisement
Advertisement