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Eir owe me money after switching

  • 13-02-2017 11:30am
    #1
    mimmi07
    Registered Users, Registered Users 2 Posts: 13 ✭


    Hello Eir Boards.ie reps.

    I switched to Sky on 24th Jan, my last bill covered rental 25 Jan to 24 March, you debited €127 from my bank account last week. Can you help in the process of me getting re-disbursed for my overpayment?

    Also can you advise me if I have automatically lost my ericom email account, I cant log in today, wont recognise my password. Is this a techy glitch - like you had last month or has that account gone? it would have been nice if I had been given warning.

    Many thanks. 


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    mimmi07 wrote: »
    Hello Eir Boards.ie reps.

    I switched to Sky on 24th Jan, my last bill covered rental 25 Jan to 24 March, you debited €127 from my bank account last week. Can you help in the process of me getting re-disbursed for my overpayment?

    Also can you advise me if I have automatically lost my ericom email account, I cant log in today, wont recognise my password. Is this a techy glitch - like you had last month or has that account gone? it would have been nice if I had been given warning.

    Many thanks. 
    Hi  mimmi07,


    No problem, can you PM me your name and account number?

    Have you tried resetting the password? It can be done here.

    -Pamela 


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