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Unable to access LinkedIn Account

  • 10-02-2017 2:18pm
    #1
    Desoh
    Registered Users, Registered Users 2 Posts: 30 ✭


    Hi - I have not logged into my LinkedIn for about three years and now when I try to it says email does not exist. The email that I am using is from an old job I had and no longer have access to it.

    I sent LinkedIn a message on their Contact Us page but got no response or acknowledgment. I have a profile picture on my account aswell as references from previous roles.

    Has anybody been in that position before? Any advice - Thanks!


Comments

  • #2
    Lux23
    Registered Users, Registered Users 2 Posts: 7,134 ✭✭✭Lux23


    Maybe it was deleted? Can you find it through google?


  • #3
    Desoh
    Registered Users, Registered Users 2 Posts: 30 ✭Desoh


    Lux23 wrote: »
    Maybe it was deleted? Can you find it through google?

    Yea it's still there including my picture. Otherwise I would have signed up to a new account. Not quite sure what to do now.


  • #4
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,295 ✭✭✭✭Mrs OBumble


    Is there any chance you had other email addresses on it as well as the primary one? If you did, then you should be able to sign in with one of them.


  • #5
    Slydice
    Registered Users, Registered Users 2 Posts: 10,501 ✭✭✭✭Slydice


    https://www.linkedin.com/help/linkedin/answer/1501/no-access-to-email-address?lang=en

    If you haven't been able to recover your password or don't have access to an email address associated with your account, we can help by verifying your identity. To do this, we use a technology that processes encrypted scans of your government-issued ID so that we can help get you back into your account as quickly and securely as possible.

    We'll only use the ID information you provide to verify who you are, and we'll only hold onto it for a short period of time while your account issues are being resolved. Generally, scans and any associated personal information are permanently deleted within 14 days.

    To get started, you'll need:

    A smartphone or computer with a webcam.
    Your driver license, state-issued ID card, or passport.
    An email address where we can reach you.
    Access to a desktop computer.

    Please follow the steps below on desktop:

    Once you begin the identity verification process, you'll be asked to take a photo of your ID with your smartphone or webcam.
    Enter the email address associated with your account so that we can locate your account, and follow the onscreen instructions.
    On the following page, click I don't have access to my email address. First, we'll ask you for a new email address. Next, we'll ask you to provide a valid passport or government ID.
    After you're finished, we'll process your information and be in contact to assist you further.

    Follow this link to verify your identity.


  • #6
    Desoh
    Registered Users, Registered Users 2 Posts: 30 ✭Desoh


    Slydice wrote: »
    https://www.linkedin.com/help/linkedin/answer/1501/no-access-to-email-address?lang=en

    Excellent thanks SlyDice I will try that and update the thread.


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