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leap card not topped up?

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  • 27-01-2017 10:09pm
    #1
    Registered Users Posts: 3


    hey guys, just topped up my leapcard for the 30 day rambler today but it hasn't got through for the past few hours (half of the day pretty much). checked online as well and it doesn't show that i purchased the ticket, just my credit. this is the first time i notice that it's not going through, is there a specific amount of waiting or there's a chance they just didn't put it through?

    i don't have a chance to check it unless i'm getting on the bus and i wouldn't like having to pay with the actual credit since i already gave up over a 100 euro for this :(


Comments

  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,878 Mod ✭✭✭✭L1011


    How did you top up? If online, what load location?

    The website lags the card by up to a day


  • Registered Users Posts: 3 viccrux


    thanks for quick response!

    topped up right at the dublin bus office. pretty sure their system should be like credit top up in any shop and should be showing up on the card right away? that's the only reason i'm worried :(


  • Registered Users Posts: 14,005 ✭✭✭✭AlekSmart


    viccrux wrote: »
    hey guys, just topped up my leapcard for the 30 day rambler today but it hasn't got through for the past few hours (half of the day pretty much). checked online as well and it doesn't show that I purchased the ticket, just my credit. this is the first time i notice that it's not going through, is there a specific amount of waiting or there's a chance they just didn't put it through?

    I don't have a chance to check it unless i'm getting on the bus and i wouldn't like having to pay with the actual credit since i already gave up over a 100 euro for this :(

    There is a SCV/Load Point in the Dublin Bus HQ Window,where you could check the Status of the Card.

    Even if you do have to pay from your Purse,you can then claim a refund from Leapcard,based upon the timescale of the Rambler's purchase.

    There could have been a System problem....loads of potential for stuff to happen really ?


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,878 Mod ✭✭✭✭L1011


    If you have, or can access a recent Android phone, use the app to read the card and it'll show what's on it


  • Registered Users Posts: 3 viccrux


    thanks guys i'll try to get it scanned :)
    i was just pissed off because i work + go to college all week long and trying to get it checked would mean really going out of the way and is such an inconvenience


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