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Equipment return query

BandMember · 2017-01-25 12:33:51

Hi there, I had a problem with my router and it needed to be replaced, so I collected a new one from a nearby Eir office. However, I still have the old one with all it's packaging as nobody from Eir ever mentioned returning it or asked me to do so. I just want rid of it at this stage because I don't want to get receiving…

25-01-2017 12:33pm

#1

BandMember

Registered Users, Registered Users 2 Posts: 1,774 ✭✭✭

Join Date: September 2010

Posts: 1756

Hi there,

I had a problem with my router and it needed to be replaced, so I collected a new one from a nearby Eir office. However, I still have the old one with all it's packaging as nobody from Eir ever mentioned returning it or asked me to do so.

I just want rid of it at this stage because I don't want to get receiving any surprise charges on my account or if I change internet providers.

Can someone advise how I can return this equipment, please?

0

Comments

#2 25-01-2017 12:58pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

BandMember wrote: »

Hi there,

I had a problem with my router and it needed to be replaced, so I collected a new one from a nearby Eir office. However, I still have the old one with all it's packaging as nobody from Eir ever mentioned returning it or asked me to do so.

I just want rid of it at this stage because I don't want to get receiving any surprise charges on my account or if I change internet providers.

Can someone advise how I can return this equipment, please?

Hi BandMember,

Thanks for getting in touch.

All equipment can be returned to the below address. When returning an item please remember to include your name and account number.

eir Returns
PO Box 12726
Freepost
Dublin 11

Thanks,
Pamela

0