Telephone number to follow up for business online orders

logic

Hi, 

Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

https://business.eir.ie/support/getting-touch/

but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my  orders and I can't get a hold of the person. 

Can you help? 

eir: Stacey

logic wrote: »

Hi, 

Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

https://business.eir.ie/support/getting-touch/

but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my  orders and I can't get a hold of the person. 

Can you help? 

Hi  logic,


Thanks for getting in touch. I'm sorry to hear this.  For the best assistance on this, I would suggest you speak directly with the business team on 1800601701 & they can have a further look into this. 


Apologies for any inconvenience caused. 


Stacey