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Telephone number to follow up for business online orders

logic · 2017-01-19 16:13:19

Hi, Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels https://business.eir.ie/support/getting-touch/ but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call…

19-01-2017 4:13pm

#1

logic

Registered Users, Registered Users 2 Posts: 938 ✭✭✭

Join Date: September 2003

Posts: 816

Hi,

Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

https://business.eir.ie/support/getting-touch/

but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my orders and I can't get a hold of the person.

Can you help?

0

Comments

#2 20-01-2017 1:58pm

eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

logic wrote: »

Hi,

Is there a phone number to follow up on orders placed online for businesses. I went through the usual channels

https://business.eir.ie/support/getting-touch/

but they couldn't help (order number wasn't what they were used to, couldn't look it up). They said they would chase it up for me and they did and I got a call from a mobile number. I did get back through to the person but now there seems to be an issue with one of my orders and I can't get a hold of the person.

Can you help?

Hi logic,

Thanks for getting in touch. I'm sorry to hear this. For the best assistance on this, I would suggest you speak directly with the business team on 1800601701 & they can have a further look into this.

Apologies for any inconvenience caused.

Stacey

0