Amazon Free Delivery

Asus X540L

Hi,
I clearly have over £25 of goods in my basket, yet the system won't let me do free delivery.

This has never happened to me before.

Anyone else having this problem?

Kristopherus

Asus X540L wrote: »

Hi,
I clearly have over £25 of goods in my basket, yet the system won't let me do free delivery.

This has never happened to me before.

Anyone else having this problem?

Are the items you have in your basket sold & delivered by Amazon?

slegs

Asus X540L wrote: »

Hi,
I clearly have over £25 of goods in my basket, yet the system won't let me do free delivery.

This has never happened to me before.

Anyone else having this problem?

Doesnt count with some marketplace items...only works if ordering from Amazon itself

Asus X540L

Kristopherus wrote: »

Are the items you have in your basket sold & delivered by Amazon?

slegs wrote: »

Doesnt count with some marketplace items...only works if ordering from Amazon itself

No the yr;e all sold by amazon.

The free delivery option comes up but clicking on it does nothing. IT just stalls the system.

Davy

Not a bargain alert, moved to Online buying & auctions

Asus X540L

Basically I'm stuck on this page:
I can select the other two options but free delivery won't work!
Anyone getting a similar issue?

temporary image hosting

NATLOR

Asus X540L wrote: »

Basically I'm stuck on this page:
I can select the other two options but free delivery won't work!
Anyone getting a similar issue?

temporary image hosting

Just tried it there and working fine for me. Maybe delete everything and try again? or you could open another account, you only need a different email address use same card and postal address

foggy_lad

Asus X540L wrote: »

Hi,
I clearly have over £25 of goods in my basket, yet the system won't let me do free delivery.

This has never happened to me before.

Anyone else having this problem?

Try deleting your address and putting it in again.

If that doesn't work contact Amazon as it is a glitch on their side.

Asus X540L

Would you believe I found the problem, these bic biros:
https://www.amazon.co.uk/BIC-Colours-Original-Ballpoint-Pen/dp/B007CX2HKE?psc=1&SubscriptionId=AKIAJ7T5BOVUVRD2EFYQ&tag=camelpopular-21&linkCode=xm2&camp=2025&creative=165953&creativeASIN=B007CX2HKE

Even though they're sold by Amazon it caused the free delivery not to activate.
Definitely a glitch on Amazon's side.
I removed them and was able to get free delivery no problem.

ps: Amazon's support was terrible. The person couldn't really even speak English.

nsa0bupkd3948x

Happened to me earlier. If I selected Free Super Saver the Shipping and Total would change to -- and then clicking continue would reload page. Just ordered with priority shipping went on live chat and they refunded the cost of shipping and said it was a known issue for today.

ThisRegard

Asus X540L wrote: »

ps: Amazon's support was terrible. The person couldn't really even speak English.

I've always found them to be excellent, maybe you just got a poor agent.

Asus X540L

WTF.

Before the free delivery option was shown but I couldn't access it, now it's disappeared completely.

Anyone else having this problem? It's maybe cause of the spend £50 get £10 off promotion?

pictures upload

nsa0bupkd3948x

Asus X540L wrote: »

WTF.

Before the free delivery option was shown but I couldn't access it, now it's disappeared completely.

Anyone else having this problem? It's maybe cause of the spend £50 get £10 off promotion?

Same is happening to me. I placed the order and then went on live chat and they refunded the shipping.

Asus X540L

Julieta Shapely Campus wrote: »

Same is happening to me. I placed the order and then went on live chat and they refunded the shipping.

Cool thanks.
What is the link for live chat?

Boaty

Its under "Contact" I don't think there is a specific link as its linked to your account.

Asus X540L

Free shipping mysteriously came back right back after that "spend 50 get 10 off" promo ended.
Strange that.