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bill pay/pre pay query

  • 13-01-2017 9:42pm
    #1
    ando88
    Registered Users, Registered Users 2 Posts: 138 ✭✭


    Hi I purchased a phone, unaware to me its on bill pay! the customer didn't tell me this and has since admitted to not paying the bill. 

    The phone is now not receiving messages, calls, i can use facebook and youtube, BUT NO whatsapp etcc..

    what are my options? please advise as this cost me over 500euro

    thanks


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ando88 wrote: »
    Hi I purchased a phone, unaware to me its on bill pay! the customer didn't tell me this and has since admitted to not paying the bill. 

    The phone is now not receiving messages, calls, i can use facebook and youtube, BUT NO whatsapp etcc..

    what are my options? please advise as this cost me over 500euro

    thanks
    Hi ando88,


    Thanks for getting in touch.

    Unfortunately I would be unable to advise on second-hand handsets from here, I would recommend contacting the person you purchased the handset from. Apologies I cannot assist you further with this from here.

    Thanks,
    Pamela 


  • #3
    ando88
    Registered Users, Registered Users 2 Posts: 138 ✭✭ando88


    Eir: Pamela wrote: »
    ando88 wrote: »
    Hi I purchased a phone, unaware to me its on bill pay! the customer didn't tell me this and has since admitted to not paying the bill. 

    The phone is now not receiving messages, calls, i can use facebook and youtube, BUT NO whatsapp etcc..

    what are my options? please advise as this cost me over 500euro

    thanks
    Hi ando88,


    Thanks for getting in touch.

    Unfortunately I would be unable to advise on second-hand handsets from here, I would recommend contacting the person you purchased the handset from. Apologies I cannot assist you further with this from here.

    Thanks,
    Pamela 
    Hi Pamela, the person I purchased it from has gone home (poland!) 

    Is it possible to get the phone unlocked? 


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    ando88 wrote: »
    Eir: Pamela wrote: »
    ando88 wrote: »
    Hi I purchased a phone, unaware to me its on bill pay! the customer didn't tell me this and has since admitted to not paying the bill. 

    The phone is now not receiving messages, calls, i can use facebook and youtube, BUT NO whatsapp etcc..

    what are my options? please advise as this cost me over 500euro

    thanks
    Hi ando88,


    Thanks for getting in touch.

    Unfortunately I would be unable to advise on second-hand handsets from here, I would recommend contacting the person you purchased the handset from. Apologies I cannot assist you further with this from here.

    Thanks,
    Pamela 
    Hi Pamela, the person I purchased it from has gone home (poland!) 

    Is it possible to get the phone unlocked? 
    I'm afraid the original owner of the phone would need to request this ando88.


    -Pamela 


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