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retrieving data

  • 30-12-2016 07:03PM
    #1
    NewTanker
    Registered Users, Registered Users 2 Posts: 8 ✭


    Well,
    My Vodafone smart 6 ultra shut itself down yesterday and will not restart. The blue light still comes on when charging or connected to a pc. I've tried holding the power button and volume buttons in different ways with no luck so I took it to a Vodafone shop and they not to send it away to be repaired however if I do this Ill lose all my data on my phone. A phone repair shop says my data can be recovered but if they do it Ill lose my warranty. Just wondering if anyone here has any ideas on what I could do??
    Thanks in advance
    Tagged:


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,095 ✭✭✭✭ED E


    Did it shut down because the battery reached 0% or just randomly?


  • #3
    NewTanker
    Registered Users, Registered Users 2 Posts: 8 ✭NewTanker


    Hi Ed, it shut itself down at about 90% and restarted at 50% and went ok for a while until I got a message and when I went to check it the phone had died in my pocket


  • #4
    deafroadrunner
    Registered Users, Registered Users 2 Posts: 2,639 ✭✭✭deafroadrunner


    Could be a faulty battery


  • #5
    NewTanker
    Registered Users, Registered Users 2 Posts: 8 ✭NewTanker


    deafroadrunner wrote: »
    Could be a faulty battery

    Was told while ago its a damaged motherboard so its not allowing the battery to power up the phone


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