CNN and Bloomberg not working

KOR101

Just got a new dish installed. Both CNN and Bloomberg are showing no signal available. All other channels appear to work fine.

The dish feeds 4 rooms, and it's the same in all four, so it can't be the box.

Anyone got any ideas?

Kristopherus

What box are you using?

KOR101

Kristopherus wrote: »

What box are you using?

I have 4 old sky boxes which I use as freeview boxes. The old dish which I replaced did show CNN and Bloomberg on those boxes.

Kristopherus

Can you do a full scan with any of them? I'v gone the FTA route for ages and have forgotten how the Sky box works !!!

en.kingofsat.net for frequencies.

KOR101

Kristopherus wrote: »

Can you do a full scan with any of them? I'v gone the FTA route for ages and have forgotten how the Sky box works !!!

en.kingofsat.net for frequencies.

No experience at all with this. I'm sure I can find on the box how to do full scan, but you've lost me with the frequencies.

Kristopherus

KOR101 wrote: »

No experience at all with this. I'm sure I can find on the box how to do full scan, but you've lost me with the frequencies.

OK. CNN HD and CNN SD are at 11112/H/22000. Bloomberg has stopped broadcasting to Europe.

winston_1

KOR101 wrote: »

I have 4 old sky boxes which I use as freeview boxes. The old dish which I replaced did show CNN and Bloomberg on those boxes.

That is not possible. Freeview is a UK service delivered by an aerial not a sky box.

amandstu

winston_1 wrote: »

That is not possible. Freeview is a UK service delivered by an aerial not a sky box.

So what do you call the channels you get on satellite that are free such as Channel 4, ITV 1,2,3 and 4,Sky News
,Film 4,BBC1,2 and 4 etc etc. ?

Are they Free to View Channels ?

If so I haven't got CNN for a good while now.

Johnboy1951

Free To Air (FTA) satellite channels is what you are getting

Johnboy1951

Kristopherus wrote: »

OK. CNN HD and CNN SD are at 11112/H/22000. Bloomberg has stopped broadcasting to Europe.

I have Bloomberg on at the moment - Charlie Rose - so it is still available on satellite here.

political analyst

I have a Sky SD Digibox which I use as a FTA box because I took the viewing card out and I never had the subscription channels. It hasn't received CNN since last year.

amandstu

Johnboy1951 wrote: »

Free To Air (FTA) satellite channels is what you are getting

cheers

dxhound2005

Bloomberg is on 11082 H 22000. Gone from 11427 V.

Both that transponder and 11112 H with CNN are weak signals on my 1.1 metre dish, only 8.8 dB. That is not much above the limit where I would get picture breakup. By comparison some transponders are hitting the max on my receiver readout, 20dB.

Someone with a smaller dish might struggle to get a good signal.

http://www.flysat.com/astra28.php

Johnboy1951

dxhound2005 wrote: »

Bloomberg is on 11082 H 22000. Gone from 11427 V.

Both that transponder and 11112 H with CNN are weak signals on my 1.1 metre dish, only 8.8 dB. That is not much above the limit where I would get picture breakup. By comparison some transponders are hitting the max on my receiver readout, 20dB.

Someone with a smaller dish might struggle to get a good signal.

http://www.flysat.com/astra28.php

Strange, I have no reception problems using an old Sky dish; signals are steady.

Thurston?

dxhound2005 wrote: »

Bloomberg is on 11082 H 22000. Gone from 11427 V.

Both that transponder and 11112 H with CNN are weak signals on my 1.1 metre dish, only 8.8 dB. That is not much above the limit where I would get picture breakup. By comparison some transponders are hitting the max on my receiver readout, 20dB.

Someone with a smaller dish might struggle to get a good signal.

A smaller dish might have less trouble, due to being less sensitive to misalignment.

In Ireland, should be no problems whatever with 28 east reception, whether on 'Europe' beams, like the above mentioned TPs, or UK beams.

Gerry Wicklow

dxhound2005 wrote: »

Bloomberg is on 11082 H 22000. Gone from 11427 V.

Both that transponder and 11112 H with CNN are weak signals on my 1.1 metre dish, only 8.8 dB. That is not much above the limit where I would get picture breakup. By comparison some transponders are hitting the max on my receiver readout, 20dB.

Someone with a smaller dish might struggle to get a good signal.

http://www.flysat.com/astra28.php

According to KingofSat both Bloomberg and CNN Hd are on Astra 2G so you shouldn't have any signal strength issues these days. If memory serves, I think Bloomberg used to be on the weak Eutelsat once upon a time.

KOR101

CNN is certainly working as the guy who installed my dish showed it working to me off a dish in the shop.

Anyway, I did a full rescan, after finding the Intsallation menu on the Sky Box. I think it used to be called an Astra Scan. The transponder is set to 11.778 V by default, and the rescan didn't help.

I then tried 10.714 H, 12.207V, and 10.817 V, but for those it came up no signal.

As I said before, I've no experience with this, so forgive the ignorance.

I have four old sky boxes in different rooms, and they are different vintages, but the rescan didn't work on any of them. I suspect it is a box configuration issue though.

KOR101

Kristopherus wrote: »

OK. CNN HD and CNN SD are at 11112/H/22000.

Thanks, will have a look around the menu system. Is that the transponder setting?

Thurston?

A Sky box will probably look for additional setting info., such as FEC (5/6 in this case), & modulation type (QPSK).

KingBrian2

They must be on holidays. Have those guys working on Christmas Eve, so cruel.

Delta Lima

There was another thread about this problem earlier on this year, with a few people reporting a weak signal for CNN.

http://www.boards.ie/vbulletin/showthread.php?p=98635669

FRIENDO

Cnn and Bloomberg working perfect on a freesat humax hdr on a Zone one dish, in Wexford

fryup

OP

i was getting 60% signal strength and 0% signal quality

problem was the skew of the LNB was wrong ..set it to 20 degrees clockwise and you should be sorted

Thurston?

KOR101 wrote: »

... I have four old sky boxes in different rooms, and they are different vintages, but the rescan didn't work on any of them. I suspect it is a box configuration issue though.

Well if these channels only stopped working when the dish was changed, then I'd be pretty sure that is where the problem lies, & I'd be getting the installer back to do a proper job.

Really this should have been the 1st reply, rather than getting sidetracked into this scanning stuff.

BuzzG

Agree with fryup .. pretty sure it's the skew of the LNB, installer should have sorted it before he left.

KOR101

fryup wrote: »

OP

i was getting 60% signal strength and 0% signal quality

problem was the skew of the LNB was wrong ..set it to 20 degrees clockwise and you should be sorted

Was that for all channels, or just cnn? My signal strength is excellent, but will get up on a stepladder and have a look.

Thurston?

If it's a Sky type dish, the skew adjustment will be limited, & unlikely to be the sole problem here, plain old misalignment of the dish being my main suspect.

Just because you have 'excellent' signal, as indicated by the receiver, on some channels, doesn't mean this will be true for all.

fryup

KOR101 wrote: »

Was that for all channels, or just cnn? My signal strength is excellent, but will get up on a stepladder and have a look.

just cnn,

rest of channels were coming in fine except cnn, but adjusting the skew helped me get cnn without affecting other channels

willwe

Im getting CNN HD and Bloomberg on my FTA system.

Thurston?

There's no problem getting either CNN or Bloomberg, beyond useless installation.

KOR101

Am going to check angle of LNB and dish, but the installer isn't back at work until new year. I'm reluctant to try it myself.

fryup

^^^^^^^^^^^^

its easy, you just loosen two screws on the clamp and twist the Lnb clockwise

go to 3.55 on this video