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Xbox Live Gold Redeem Issue

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  • 21-12-2016 10:07am
    #1
    Galway_2016
    Registered Users Posts: 40 ✭


    Hi Guys.

    I bought a 12m subscription on CDKeys recently and went to redeem it last night. The code was accepted however is hasn't worked.

    When I look at the account it says my subscription expired on 26/11/16 (mighn't be the exact date but it's around then that my free month expired), however when I go into the manage section it tells me that my subscription will expire on 20/12/2017. Now, I could have those tabs named incorrectly as I can't quite remember what they were cause I was pretty vexed by the whole thing last night and can't remember exactly but hopefully it makes sense to one of you fine people.

    Thanks
    Tagged:


Comments

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    #2
    amadablam
    Registered Users Posts: 1,727 ✭✭✭amadablam


    You should be fine, it's probably just taking time to update on their/your system with all the constant changing, sales, etc.

    Give the console a hard reboot (hold power on console for ten seconds) when you get home and I will be surprised if it isn't fine then when you get back online.

    At least it's showing up in your main account.


  • Options
    #3
    Galway_2016
    Registered Users Posts: 40 ✭Galway_2016


    Cheers amadablam. I hope that's all it is.

    I had visions of wasting hours trying to sort it out!


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    #4
    Riesen_Meal
    Registered Users Posts: 10,575 ✭✭✭✭Riesen_Meal


    Galway_2016 wrote: »
    Cheers amadablam. I hope that's all it is.

    I had visions of wasting hours trying to sort it out!

    Sometimes when you apply the gold you have to sign in and out for it to take effect, a weird hangover of the 360 days but the fact it said you were good til 2017 you should be alright...


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    #5
    Galway_2016
    Registered Users Posts: 40 ✭Galway_2016


    Worked last night guys.

    I was still getting the same expiry dates when I logged on last night, one saying it had expired while the other page said I had 12 months to go. Tried the hard reboot but didn't solve this issue but when I went to play a game online it worked fine. Just in time for me to lounge around and play copious amounts while on holidays!


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