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PPTV King 7: How do I connect my phone (Android 5.1) to my pc via USB ?

  • 13-12-2016 12:03pm
    #1
    mrtom
    Registered Users, Registered Users 2 Posts: 700 ✭✭✭


    When I connect via USB the phone goes to charge, and is not detected on my pc.
    This phone is Lollipop. The only change when connected by USB is the notification light glows red, indicating charging and there is no charging notification option in notification bar
    Checking “Storage” on the phone I see “USB computer connection greyed out.
    (See attch)
    Now windows (8.1) has downloaded and installed an update for Media Tec
    “MediaTek Inc. - Other hardware - MediaTek PreLoader USB VCOM (Android)”
    (see attch).
    I rebooted & no change. I don't see any reference to the device in Device manager either.
    The King 7 is indeed a Chinese phone, I did choose to go back to Android 5.1 as I was impressed by the spec. (4 k video recording etc.) However support is lacking.


    I'm definitely missing something here ! Any ideas?


Comments

  • #2
    k123456
    Registered Users, Registered Users 2 Posts: 2,185 ✭✭✭k123456


    You may need to install Win  drivers or software suite from the Phones support website 

    Try different USB ports and /or  a different cable

    Install all Win updates


  • #3
    mrtom
    Registered Users, Registered Users 2 Posts: 700 ✭✭✭mrtom


    k123456 wrote: »
    You may need to install Win drivers or software suite from the Phones support website

    Try different USB ports and /or a different cable

    Install all Win updates

    Thanks for your reply, phone connected via USB; different ports & cable. Ran win updates & picked up Media Tec Android Composit ADB interface.
    Previously got Media Tec Pre loader USB VCOM.
    No change after reboot. I have captured a debug txt file which is beyond my comprehension. I can send you that if you have the time to continue to assist me.
    As I mentioned my support is confined to the retailer in China and is general rather than specific to the defined issue.


  • #4
    johnory1
    Registered Users, Registered Users 2 Posts: 26 ✭johnory1


    Did you make sure, the phone is set to share media andd transfer data, there are option in the pulldown screen


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