If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Eir covering Virgin cancellation fee.

Riamfada · 2016-12-12 15:57:49

Hi, My mother signed up to an Eir triple-play by a door to door sales rep. She advised that she was still in contract with Virgin but the Eir rep told her that Eir would cover any cancelation fee. Can you confirm that this is correct? Thanks, Graamh

12-12-2016 3:57pm

#1

Riamfada

Registered Users, Registered Users 2 Posts: 10,246 ✭✭✭✭

Join Date: March 2002

Posts: 9553

Hi,

My mother signed up to an Eir triple-play by a door to door sales rep. She advised that she was still in contract with Virgin but the Eir rep told her that Eir would cover any cancelation fee. Can you confirm that this is correct?

Thanks,
Graamh

0

Comments

#2 12-12-2016 4:01pm

[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

I'd be almost certain that this is not the case. Probably lies spewed to get a sale.

0
#3 13-12-2016 10:31am

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Riamfada wrote: »

Hi,

My mother signed up to an Eir triple-play by a door to door sales rep. She advised that she was still in contract with Virgin but the Eir rep told her that Eir would cover any cancelation fee. Can you confirm that this is correct?

Thanks,
Graamh

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Riamfada,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for getting in touch.:) [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]This is indeed available on certain bundles however it should also be stated on the documentation your mother signs should she wish to proceed with this. [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

0