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Call center job for Bord Gais

paralysed · 2016-12-05 00:16:54

I've an interview on tues with Bord Gais's contract company - capita customer solutions. Had a brief phone call interview which I got through. And it'll be someone from Bord Gais itself. They're going to do a so called 'phone call scenario' during the interview. It's this that I'm a tad bit nervous about. I'm fine dealing…

05-12-2016 12:16am

#1

paralysed

Site Banned Posts: 391 ✭✭

Join Date: October 2012

Posts: 340

I've an interview on tues with Bord Gais's contract company - capita customer solutions. Had a brief phone call interview which I got through. And it'll be someone from Bord Gais itself.

They're going to do a so called 'phone call scenario' during the interview. It's this that I'm a tad bit nervous about. I'm fine dealing with customers, taking abuse, etc, but it's when I'm being observed acting out a scenario that's different. I hope it's a case of "what would you say if..." as opposed to having to act it out.

Anyone ever done this during an interview a call center?

Thanks

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