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No Fox on EirvisionGo?!

bennyl10 · 2016-12-01 23:05:19

hi, okay so I've attempted to deal with your live chat, I've attempted to deal with the call centre.. both have which have been almost impossible to undertsand, let alone get an actual resolution, maybe here might help!! Can someone please explain to me, why I have Fox on my TV, and I can watch it with zero issue, yet when…

01-12-2016 11:05pm

#1

bennyl10

Registered Users, Registered Users 2 Posts: 5,585 ✭✭✭

Join Date: January 2010

Posts: 5467

hi,
okay so I've attempted to deal with your live chat, I've attempted to deal with the call centre.. both have which have been almost impossible to undertsand, let alone get an actual resolution, maybe here might help!!

Can someone please explain to me, why I have Fox on my TV, and I can watch it with zero issue, yet when i try to watch the channel on the app, it tells me I need to subscribe?

It makes zero sense!!

0

Comments

#2 02-12-2016 2:48pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

bennyl10 wrote: »

hi,
okay so I've attempted to deal with your live chat, I've attempted to deal with the call centre.. both have which have been almost impossible to undertsand, let alone get an actual resolution, maybe here might help!!

Can someone please explain to me, why I have Fox on my TV, and I can watch it with zero issue, yet when i try to watch the channel on the app, it tells me I need to subscribe?

It makes zero sense!!

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]bennyl10,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks for getting in touch & I'm so sorry to hear you are experiencing issues with the eir Vision app. [/font]
[font=Verdana, sans-serif]We’ve tested this on a couple of devices and there shouldn’t be an issue with this. Can you PM me your account number & I will look into this for you.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

0