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Closing account for deceased customer

  • 01-12-2016 12:23PM
    #1
    pickarooney
    Moderators, Arts Moderators Posts: 35,926 Mod ✭✭✭✭


    Hi,

    Can someone help me with the procedure for closing an Eir broadband account for a deceased customer (my aunt)?

    Thank you


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    pickarooney wrote: »
    Hi,

    Can someone help me with the procedure for closing an Eir broadband account for a deceased customer (my aunt)?

    Thank you
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]pickarooney,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm so sorry to hear of your loss.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]The cancellations team on 1901 will be able to close this account for you, you will just need to forward them a copy of the death certificate.[/font]
    [font=Verdana, sans-serif]If you need any further assistance please do not hesitate to let me know.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela[/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    Eir: Pamela wrote: »
    pickarooney wrote: »
    Hi,

    Can someone help me with the procedure for closing an Eir broadband account for a deceased customer (my aunt)?

    Thank you
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]pickarooney,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm so sorry to hear of your loss.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]The cancellations team on 1901 will be able to close this account for you, you will just need to forward them a copy of the death certificate.[/font]
    [font=Verdana, sans-serif]If you need any further assistance please do not hesitate to let me know.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela[/font]

    [font=Verdana, sans-serif] [/font]
    Death Certificaes can take months if not years to be issued


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