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Miised amazon delivery, Post office have returned it to them

  • 01-12-2016 10:38am
    #1
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭


    I had a parcel form Amazon, and was under the impression it was coming from UK, so I would have plenty of time to collect it from the delivery centre.
    Forgot they often dispatch from Ireland, so it gets returned in 5 days.
    I have the failed delivery docket from the Post office, but no tracking number on it (postman just wrote amazon on it)
    Problem is I don't know which order it is, as I have a few ordered for Christmas.

    What's the best way to get this? How will Amazon be able to identify it in the their return centre.


Comments

  • #2
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    cruhoortwunk wrote: »
    I had a parcel form Amazon, and was under the impression it was coming from UK, so I would have plenty of time to collect it from the delivery centre.
    Forgot they often dispatch from Ireland, so it gets returned in 5 days.
    I have the failed delivery docket from the Post office, but no tracking number on it (postman just wrote amazon on it)
    Problem is I don't know which order it is, as I have a few ordered for Christmas.

    What's the best way to get this? How will Amazon be able to identify it in the their return centre.

    They can identify by scanning 1 of the bar codes that are normally on the parcel.

    Why don't you try to collect they might leave it in the depot longer in some cases.

    If you search google you might find a phone number for your sorting office or post office to check if your parcel still there.


  • #3
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    nava wrote: »
    They can identify by scanning 1 of the bar codes that are normally on the parcel.

    Why don't you try to collect they might leave it in the depot longer in some cases.

    If you search google you might find a phone number for your sorting office or post office to check if your parcel still there.
    Yeah I tried collecting and they told me it was returned to Amazon in D17.


  • #4
    skipper_G
    Registered Users, Registered Users 2 Posts: 14,904 ✭✭✭✭skipper_G


    cruhoortwunk wrote: »
    Yeah I tried collecting and they told me it was returned to Amazon in D17.

    Out of interest did you manage to sort this? I've had same problem and wondering what happens now. Will they attempt delivery again from D17 ?


  • #5
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    skipper_G wrote: »
    Out of interest did you manage to sort this? I've had same problem and wondering what happens now. Will they attempt delivery again from D17 ?
    Not yet, I''m not sure what it is, so hard to get Amazon to reattempt delivery.
    I prefer when couriers bring stuff, they make more effort to drop with a neighbour or contact me when they arrive.


  • #6
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,646 ✭✭✭✭ohnonotgmail


    cruhoortwunk wrote: »
    Not yet, I''m not sure what it is, so hard to get Amazon to reattempt delivery.
    I prefer when couriers bring stuff, they make more effort to drop with a neighbour or contact me when they arrive.


    In fairness to an post it was sitting there waiting for you for at least 5 days.


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  • #7
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    ohnonotgmail wrote: »
    In fairness to an post it was sitting there waiting for you for at least 5 days.
    My point is they make very little effort to deliver. I have twice noticed them just slip a failed delivery note through my door, without even knocking.


  • #8
    skipper_G
    Registered Users, Registered Users 2 Posts: 14,904 ✭✭✭✭skipper_G


    cruhoortwunk wrote: »
    My point is they make very little effort to deliver. I have twice noticed them just slip a failed delivery note through my door, without even knocking.

    My issue with An Post was threefold, they claimed to have attempted delivery when I had been home all day, left no note to inform of the 'missed delivery' then returned it to Amazon after 3 days instead of the 5 they should have waited. A call to customer services and all he could say was "sorry nothing I can do ring Amazon".

    So I tend to agree with you


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