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Fibre Broadband

  • 30-11-2016 11:18am
    #1
    TheGreenMachine
    Registered Users, Registered Users 2 Posts: 3 ✭


    Hi,
    I am a Sky customer, looking to move to Eir for Fibre BB. All the cabinets in my town have been upgraded to Fibre. Trim.Co Meath.
    I am 350m to my nearest.
    However, lines tests say I can only get 18mb max.
    My house is only 20 years old so the line is not that old.
    Is it possible to find out which cabinet I am patched into if I pm you my landline number.
    Thanks
    R


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    TheGreenMachine wrote: »
    Hi,
    I am a Sky customer, looking to move to Eir for Fibre BB. All the cabinets in my town have been upgraded to Fibre. Trim.Co Meath.
    I am 350m to my nearest.
    However, lines tests say I can only get 18mb max.
    My house is only 20 years old so the line is not that old.
    Is it possible to find out which cabinet I am patched into if I pm you my landline number.
    Thanks
    R
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]TheGreenMachine,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, I'm afraid as your service is not currently with us I would have limited access to your line & would be unable to check this. Apologies I could not offer you better news.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    TheGreenMachine
    Registered Users, Registered Users 2 Posts: 3 ✭TheGreenMachine


    Thanks for getting back to me Pamela. Sky actually told me because they use the eircom network, I'd have to contact you to get this info? ie. What cabinet my eir line is connected to?
    Thanks


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    TheGreenMachine wrote: »
    Thanks for getting back to me Pamela. Sky actually told me because they use the eircom network, I'd have to contact you to get this info? ie. What cabinet my eir line is connected to?
    Thanks
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]TheGreenMachine. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]That is correct however[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I would need to contact openeir to request these details. Openeir is the eir wholesale department. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If your line is not with eir we would have limited access to this line & due to this I can only request this information for eir customers I’m afraid. If your provider contacts them directly they should be able to provide them with these details. Apologies I could not offer you better news.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]

    [font=Verdana, sans-serif]Pamela [/font]


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