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What's the problem??

  • 28-11-2016 02:41PM
    #1
    LordBanterbury
    Registered Users, Registered Users 2 Posts: 5 ✭


    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now, but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    BlueCool
    Registered Users, Registered Users 2 Posts: 10 ✭BlueCool


    Eir: Pamela wrote: »
    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Hi Pamela,

    I'm having the same issue. Can you advise.

    Tahnks


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    BlueCool wrote: »
    Eir: Pamela wrote: »
    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Hi Pamela,

    I'm having the same issue. Can you advise.

    Tahnks
    Have you reported a fault on this  BlueCool?

    Thanks,
    Pamela 


  • #5
    BlueCool
    Registered Users, Registered Users 2 Posts: 10 ✭BlueCool


    Eir: Pamela wrote: »
    BlueCool wrote: »
    Eir: Pamela wrote: »
    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Hi Pamela,

    I'm having the same issue. Can you advise.

    Tahnks
    Have you reported a fault on this  BlueCool?

    Thanks,
    Pamela 
    Yes. Was told everything was fine. Tech came out and said problem was fine and left. Second tech found a problem and fixed it only for a week later same issue. Was told now it is a router problem but funny it is the exact same issue as above.


  • #6
    BlueCool
    Registered Users, Registered Users 2 Posts: 10 ✭BlueCool


    BlueCool wrote: »
    Eir: Pamela wrote: »
    BlueCool wrote: »
    Eir: Pamela wrote: »
    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Hi Pamela,

    I'm having the same issue. Can you advise.

    Tahnks
    Have you reported a fault on this  BlueCool?

    Thanks,
    Pamela 
    Yes. Was told everything was fine. Tech came out and said problem was fine and left. Second tech found a problem and fixed it only for a week later same issue. Was told now it is a router problem but funny it is the exact same issue as above.
    Hi Pamela,

    I was promised a new modem yesterday from Eir. Surprise, surprise...modem has not arrived. I need a call on this asap.


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  • #7
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    BlueCool wrote: »
    Eir: Pamela wrote: »
    BlueCool wrote: »
    Eir: Pamela wrote: »
    LordBanterbury wrote: »
    Right, real quick, I have a guy coming out to my house with a new modem since one of your reps told me that the problem is the modem we have now,  but all the engineers that have come out here to try and fix my issue are saying the problem is the port..

    So what's the actual issue, since no-one will tell me what's going on?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]LordBanterbury,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Please feel free to PM me your name & account number & I'll check this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]
    Hi Pamela,

    I'm having the same issue. Can you advise.

    Tahnks
    Have you reported a fault on this  BlueCool?

    Thanks,
    Pamela 
    Yes. Was told everything was fine. Tech came out and said problem was fine and left. Second tech found a problem and fixed it only for a week later same issue. Was told now it is a router problem but funny it is the exact same issue as above.
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]BlueCool,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]can you PM me your account number and name and I will take a look into this for you.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]

    [font=Verdana, sans-serif]Pamela [/font]


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