Susi Grant - Mature Dependent Application Q!!

cave_dweller

Hello,

Hoping someone could help. A friend of mine has applied for the Susi grant as a mature dependent student. This is a woman in her 40s who has been a housewife all of her life. She provided plenty of documentation but there is an issue with proving her residency for 3 of the last 5 years.

Susi are asking for either a bank statement (she only opened one last year and did not have a joint one with her husband) or social welfare payments (never received these, only childrens benefit. She provided a letter from the social welfare confirming she was in receipt of the childrens benefit throughout the last five years yet they claimed it wasn't sufficient).

She can provide a mortgage statement for the last 5 years + a doctors letter confirming her as a patient with visits multiple times each year but Susi still saying this would be very hard to accept etc. The guy she spoke to said to submit an appeal but not sure if that will help.

Any ideas on what she could do?

Any help will be greatly appreciated.

Juxtapose

Best bet is to ring them up.

I've been having correspondence with Susi for the past 4 months, each time they rarely explain in writing what they are looking for.

They have some lovely staff on the phone who outline the specifics and what they deem acceptable.