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My phone wont play videos?

  • 18-11-2016 10:17am
    #1
    Airyfairy12
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭


    My Sony Xperia wont play any videos either videos on the phone or youtube/snapchat/facebook I cleared the cache and data, theres memory on the phone, I cant work it out? Can anyone help?


Comments

  • #2
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    Did it ever work? Try 3rd party player like vlc. Last resort, factory reset.


  • #3
    Kimbot
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,848 Mod ✭✭✭✭Kimbot


    When you click on the video do you get a promp to play it through video player or anything else or does it just try load the video straight away?


  • #4
    Airyfairy12
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭Airyfairy12


    degsie wrote: »
    Did it ever work? Try 3rd party player like vlc. Last resort, factory reset.

    Yeah it did work, it stopped working before and clearing the cache fixed it. I dont think vlc will work for snapchat/facebook and factory reset will delete all my apps,photos and numbers


  • #5
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 85,046 ✭✭✭✭Atlantic Dawn
    GDY151


    Have you tried turning it off and back on again?


  • #6
    Airyfairy12
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭Airyfairy12


    jonnycivic wrote: »
    When you click on the video do you get a promp to play it through video player or anything else or does it just try load the video straight away?

    I dont get any prompt for anything, it just tries to load the videos


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  • #7
    Airyfairy12
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭Airyfairy12


    Atlantic Dawn wrote: »
    Have you tried turning it off and back on again?

    Yes!


  • #8
    golfcaptain
    Registered Users, Registered Users 2 Posts: 149 ✭✭golfcaptain


    Did you try wiping cache partition through recovery menu? Instructions vary slightly by handset so you can try googling "android wipe data cache partition "+YOURPHONEMODEL.


  • #9
    Airyfairy12
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭Airyfairy12


    golfcaptain wrote: »
    Did you try wiping cache partition through recovery menu? Instructions vary slightly by handset so you can try googling "android wipe data cache partition "+YOURPHONEMODEL.

    I deleted AVG, it seems to have done the trick.


  • #10
    listermint
    Registered Users, Registered Users 2 Posts: 34,321 ✭✭✭✭listermint


    Also for anyone else mx player is the best video app on there shames the likes of vlc


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