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Leak since Meter Installation & Wrong connection Blunder

  • 14-11-2016 9:06pm
    #1
    liamo_08
    Banned (with Prison Access) Posts: 5 ✭


    Hi, from the week the meter was installed my garden started flooding. I've been trying sort this a full year now. Finally I got help through the 1st leak free scheme. They came to diagnose it & informed me that the meter was connected to my neighbour & vice versa so all of these leak warnings were for them & not me.



    I was told on the phone that it’s a matter for my neighbour now & not me. He has a concrete garden & it’s flowing into my garden & it’s destroyed!



    I can say with 99% certainty that this was caused by the meter installation & I’d really like Irish Water to sort their mess out. How do I proceed with this because I’m now bugging my neighbour to sort it and he doesn’t want to register with Irish Water. I get along very well with my neighbours & do not want this messy situation over something that is neither of our faults.



    Liam


Comments

  • #2
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi Liam,

    Thanks for getting in touch.

    We're sorry to hear that you've had this experience and can certainly look into this for you. In order to help us to resolve this for you, please send the following details through Private Message:

    - Name;
    - Address; and
    - Contact number.

    Thanks in advance.

    Kind regards,
    Allanah


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