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Installing Eir broadband

  • 14-11-2016 2:08pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Am thinking of moving from VM to Eir but have a few questions.
    1. If I sign up to Eir, Will an engineer run a new cable from the street to my house? I live in an estate where your 1 gigabit broadband is available.
    2. When on the Eir website (on my mobile), I can't see any option for getting a price on anything higher than 100mbit broadband. Where can I see prices for full package with higher broadband speeds.
    3. When Eir provide a modem/router, can it be put in bridge mode, so that I can just connect it to my existing home network?
    Cheers - Derek


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    Am thinking of moving from VM to Eir but have a few questions.
    1. If I sign up to Eir, Will an engineer run a new cable from the street to my house? I live in an estate where your 1 gigabit broadband is available.
    2. When on the Eir website (on my mobile), I can't see any option for getting a price on anything higher than 100mbit broadband. Where can I see prices for full package with higher broadband speeds.
    3. When Eir provide a modem/router, can it be put in bridge mode, so that I can just connect it to my existing home network?
    Cheers - Derek
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]Deleted User,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. :D [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]1. The technician will run a line into the distribution point in your home, this is usually inside your front door. [/font]
    [font=Verdana, sans-serif]2. The website would usually advise the customer on the best option available to them, unfortunately it sounds like you cannot avail of an option higher than 100mb. [/font]
    [font=Verdana, sans-serif]3. I'm afraid we are unable to provide support on bridge mode but that's not to say users can't explore this at their own discretion.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela  [/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Eir: Pamela wrote: »
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]Deleted User,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. :D [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]1. The technician will run a line into the distribution point in your home, this is usually inside your front door. [/font]
    [font=Verdana, sans-serif]2. The website would usually advise the customer on the best option available to them, unfortunately it sounds like you cannot avail of an option higher than 100mb. [/font]
    [font=Verdana, sans-serif]3. I'm afraid we are unable to provide support on bridge mode but that's not to say users can't explore this at their own discretion.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela  [/font]

    [font=Verdana, sans-serif] [/font]

    Thanks Pamela,

    For point 2, I was accessing the information on your website via my mobile phone. It never asked for an address. Do you have a link to where I can check services available at my address?
    Your sales person a few months ago was more than happy to sell me up to 1 gigabit broadband!


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    Eir: Pamela wrote: »
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]Deleted User,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. :D [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]1. The technician will run a line into the distribution point in your home, this is usually inside your front door. [/font]
    [font=Verdana, sans-serif]2. The website would usually advise the customer on the best option available to them, unfortunately it sounds like you cannot avail of an option higher than 100mb. [/font]
    [font=Verdana, sans-serif]3. I'm afraid we are unable to provide support on bridge mode but that's not to say users can't explore this at their own discretion.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela  [/font]

    [font=Verdana, sans-serif] [/font]

    Thanks Pamela,

    For point 2, I was accessing the information on your website via my mobile phone. It never asked for an address. Do you have a link to where I can check services available at my address?
    Your sales person a few months ago was more than happy to sell me up to 1 gigabit broadband!
    No problem  Deleted User, you can check this here here.

    Thanks,
    Pamela 


  • #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Eir: Pamela wrote: »
    No problem  Deleted User, you can check this here here.

    Thanks,
    Pamela 

    Checked my address and can get all services including 1 gigabit broadband. I see the cost of the packages are about the same as I currently pay with Virgin.


  • #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deleted User wrote: »
    Eir: Pamela wrote: »
    No problem  Deleted User, you can check this here here.

    Thanks,
    Pamela 

    Checked my address and can get all services including 1 gigabit broadband. I see the cost of the packages are about the same as I currently pay with Virgin.
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]Deleted User,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]please do let me know if there is anything I can assist you with.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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