Underpayed?

TheAlkaline

Hi guys,

I have got quick question for you here since I couldn't find any information about it anywhere.

I have been working in this car rental company for around 10 months, I have started off working at the sales desk and later moved to concierge (customer service). I am on a minimum wage.

When I was working at the desk I used to get basic salary + commission.
Since I have moved to concierge only basic salary.

Since the change of the position I am on the same money as my colleagues who work at the customer service but I am the only person who gets asked to also help with the sales desk when it gets busy (due to the experience I have from while I was working at the sales desk) and I am the only person who is send up to the airport terminals every now and then due to my experience.

Other of my colleagues are on the same (or higher wage due to working here longer) but have less responsibilities than me. This puts me under additional stress from having to watch over the queues and having to do some serious multi-tasking (3 phones ringing, helping sales desk, customer with an issue waiting for help and other stuff building up while I'm occupied).

Is this fair? Can I ask my manager for pay increase or some sort of compensation?

Thanks for any help and advice.

davo10

TheAlkaline wrote: »

Is this fair? Can I ask my manager for pay increase or some sort of compensation.

Only you can decide if what you are being paid is fair considering the job you are being asked to do. Job contracts often have clauses which allow employers to assign other tasks from time to time based on need, you should check yours. Of course you can ask for a raise but as long as you are being paid minimum wage or above for hours worked, there is no legal obligation to increase your wage.

TheAlkaline

davo10 wrote: »

Only you can decide if what you are being paid is fair considering the job you are being asked to do.

I just feel like it's slightly unfair if you contrast this against my colleagues on the same position. Same pay, less job. If they use my skills to do more job, I feel I should be rewarded more. I'll try to raise this matter to my manager.

davo10 wrote: »

as long as you are being paid minimum wage or above for hours worked, there is no legal obligation to increase your wage.

Of course I understand that.

seagull

How long is it since you changed role? They might be waiting to assess you in that position for a period.

Sparko

Do you continue to receive commission for your ad-hoc work at the sales desk when it's busy?

I don't believe a legal route is the way forward.

The situation you describe is one that you can turn to your advantage if you wish. You are possibly the most flexible and broadly trained employee on site. If you are good in this role, management can see you as a very useful employee and this could set you up for your future career, if you want to progress further into management one day. At the next appropriate occasion after you have been working like this for six months or so, you could ask for an appropriate raise.

On the other hand, if you become known as a grumpy, jobsworth employee, unwilling to be flexible or assist others, this will turn against you.

hullaballoo

This isn't really an issue for Legal Discussion, it's more a question of how to approach your management about getting more money to reflect what you see as greater responsibility.

I can move it to Work & Jobs where it might get some helpful comments?

TheAlkaline

Yes feel free to move the thread. I wasn't sure if I'm posting it in the right section.

It's my 4th month on this position now.
I have tried asking my manager about this before but all I got in return is "it increases the chances of your contract being extended". So basically deal with it or go home.

hullaballoo

Moderator: Thread moved to Work & Jobs. The Work & Jobs charter now applies.