Access my last Eir bill??

maximus02

Hi.

I recently closed my Eir fibre account.

This morning I received an email from Eir bill notifications to let me know that my latest (and presumably last) Eir bill is available to view at My Eir.

However I can't log into My Eir as my account is closed so I can't read my final bill. Can you email it to me or how else can I access it. Let me know if you wish me to send you my Eir account number.

Regards
Maxwell Kelly

Eir: Pamela

maximus02 wrote: »

Hi.

I recently closed my Eir fibre account.

This morning I received an email from Eir bill notifications to let me know that my latest (and presumably last) Eir bill is available to view at My Eir.

However I can't log into My Eir as my account is closed so I can't read my final bill. Can you email it to me or how else can I access it. Let me know if you wish me to send you my Eir account number.

Regards
Maxwell Kelly

Hi Maxwell,


That's no problem, can you email me your account number please?

Thanks,
Pamela 

maximus02

Pamela

Thanks for dealing with this matter promptly.

Regards
Maxwell Kelly

Eir: Pamela

maximus02 wrote: »

Pamela

Thanks for dealing with this matter promptly.

Regards
Maxwell Kelly

No problem at all Maxwell, more than happy to help. :D


-Pamela 

diceyreilly

i could do with my bill been emailed to me too.

It says I owe 152. The broadband is 46. The mobile is supposed to be 25 a month.

The is no bill for the mobile phone.

Eir: Pamela

diceyreilly wrote: »

i could do with my bill been emailed to me too.

It says I owe 152. The broadband is 46. The mobile is supposed to be 25 a month.

The is no bill for the mobile phone.

Feel free to PM me  diceyreilly & I'll arrange this.


Thanks,
Pamela 

diceyreilly

Eir: Pamela wrote: »

Feel free to PM me  diceyreilly & I'll arrange this.


Thanks,
Pamela 

Done

diceyreilly

diceyreilly wrote: »

Done

Any idea how long I'll be waiting for the break down of my bill

Eir: Pamela

diceyreilly wrote: »

diceyreilly wrote: »

Done

Any idea how long I'll be waiting for the break down of my bill

I'll be back to you today diceyreilly, 


-Pamela

maximus02

Hi again.

I started this thread back in November when I needed to access my 'last' Eircom bill as I was leaving Eircom at that time. In that thread I said that I had just received my 'Presumably Last' Eircom bill. 

Well it turns out that that sentence was somewhat prophetic. I terminated my account on 27th October last and I received what I thought was my last bill on November 9th. This bill was for a Credit amount for the period I had paid for but had switched to another supplier. All good so far.

On Friday last I received another email from 'eir Bill Notifications' telling me that 'My New Bill' is avilable to view at My Eir.

I am NOT due to receive another bill. I have left Eir and I am now with another service provider. I cannot even view this bill if I wanted to (which I don't) as I cannot access My Eir.

Could you please ensure this new bill is cancelled? I am no loinger a customer of Eir and I most certainly do not want another direct debit deducted from my bank account.

Another point here. My last bill showed that my closing account was in credit. How and when will I receive this credit.

If neccessary I can resend my Eir account number. I did send it by PM to Eir: Pamela and Eircom: Reps on 9th November at 16:11 hrs but if you require it I can resend it.

Thanks and I hope to hear from you soon.

Regards
Maxwell Kelly

Kristopherus

maximus02 wrote: »

Hi again.

I started this thread back in November when I needed to access my 'last' Eircom bill as I was leaving Eircom at that time. In that thread I said that I had just received my 'Presumably Last' Eircom bill. 

Well it turns out that that sentence was somewhat prophetic. I terminated my account on 27th October last and I received what I thought was my last bill on November 9th. This bill was for a Credit amount for the period I had paid for but had switched to another supplier. All good so far.

On Friday last I received another email from 'eir Bill Notifications' telling me that 'My New Bill' is avilable to view at My Eir.

I am NOT due to receive another bill. I have left Eir and I am now with another service provider. I cannot even view this bill if I wanted to (which I don't) as I cannot access My Eir.

Could you please ensure this new bill is cancelled? I am no loinger a customer of Eir and I most certainly do not want another direct debit deducted from my bank account.

Another point here. My last bill showed that my closing account was in credit. How and when will I receive this credit.

If neccessary I can resend my Eir account number. I did send it by PM to Eir: Pamela and Eircom: Reps on 9th November at 16:11 hrs but if you require it I can resend it.

Thanks and I hope to hear from you soon.

Regards
Maxwell Kelly

Same thing happened with me. Got last bill last January, which was ok. But every month we get an email saying our bill for X month is €yyy.00. No money is ever taken, thankfully.

Eir: Pamela

maximus02 wrote: »

Hi again.

I started this thread back in November when I needed to access my 'last' Eircom bill as I was leaving Eircom at that time. In that thread I said that I had just received my 'Presumably Last' Eircom bill. 

Well it turns out that that sentence was somewhat prophetic. I terminated my account on 27th October last and I received what I thought was my last bill on November 9th. This bill was for a Credit amount for the period I had paid for but had switched to another supplier. All good so far.

On Friday last I received another email from 'eir Bill Notifications' telling me that 'My New Bill' is avilable to view at My Eir.

I am NOT due to receive another bill. I have left Eir and I am now with another service provider. I cannot even view this bill if I wanted to (which I don't) as I cannot access My Eir.

Could you please ensure this new bill is cancelled? I am no loinger a customer of Eir and I most certainly do not want another direct debit deducted from my bank account.

Another point here. My last bill showed that my closing account was in credit. How and when will I receive this credit.

If neccessary I can resend my Eir account number. I did send it by PM to Eir: Pamela and Eircom: Reps on 9th November at 16:11 hrs but if you require it I can resend it.

Thanks and I hope to hear from you soon.

Regards
Maxwell Kelly

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]maximus02,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Can you PM me the account number again & I'll check this?[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

Eir: Pamela

Kristopherus wrote: »

maximus02 wrote: »

Hi again.

I started this thread back in November when I needed to access my 'last' Eircom bill as I was leaving Eircom at that time. In that thread I said that I had just received my 'Presumably Last' Eircom bill. 

Well it turns out that that sentence was somewhat prophetic. I terminated my account on 27th October last and I received what I thought was my last bill on November 9th. This bill was for a Credit amount for the period I had paid for but had switched to another supplier. All good so far.

On Friday last I received another email from 'eir Bill Notifications' telling me that 'My New Bill' is avilable to view at My Eir.

I am NOT due to receive another bill. I have left Eir and I am now with another service provider. I cannot even view this bill if I wanted to (which I don't) as I cannot access My Eir.

Could you please ensure this new bill is cancelled? I am no loinger a customer of Eir and I most certainly do not want another direct debit deducted from my bank account.

Another point here. My last bill showed that my closing account was in credit. How and when will I receive this credit.

If neccessary I can resend my Eir account number. I did send it by PM to Eir: Pamela and Eircom: Reps on 9th November at 16:11 hrs but if you require it I can resend it.

Thanks and I hope to hear from you soon.

Regards
Maxwell Kelly

Same thing happened with me. Got last bill last January, which was ok. But every month we get an email saying our bill for X month is €yyy.00. No money is ever taken, thankfully.

[font=Verdana, sans-serif]Feel free to PM me your name & order number [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Kristopherus [/font][font=Verdana, sans-serif]& I can arrange for you to receive no further bills.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

maximus02

Pamela

I have just sent you a PM.

Maxwell Kelly

Eir: Pamela

maximus02 wrote: »

Pamela

I have just sent you a PM.

Maxwell Kelly

[font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif]maximus02,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I'll be back to you shortly.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]

[font=Verdana, sans-serif] [/font]

maximus02

Pamela

I was hoping I'd receive a reply to my last PM which I sent to you on Thursday. Can you reply please? re: confirmation that I will not be  charged further on my DD and my query about my final bill.

The main reason I am prompted to write this morning is that I have just received a text message from Eir stating that my DD for my December bill is due by December 20th !!!!!!

Thanks
Maxwell

maximus02

Pamela

Thanks for PM.

I guess I'll just have to wait and see if Eir will close my account or if they will continue to take money from my bank account.

From replies I've received I'm not too hopeful of a satisfactory outcome.

Regards
Maxwell Kelly