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Cant search contacts iphone 6

  • 08-11-2016 1:49pm
    #1
    clint_silver
    Registered Users, Registered Users 2 Posts: 2,906 ✭✭✭


    Iphone 6

    Open phone app. Contacts. Can see them all but search for a name and I get no results found. Even 1-2 letters, nothing. Its like its not seeing the contacts list.

    Latest iOS 10.1.

    Things Ive tried to fix.
    1. Hard reset.
    2. Open phone app > Contacts > Groups > Make sure all Contacts are displayed.
    I have All iCloud, facebook and gmail.
    3. Settings > iCloud > Contacts Off/On. This forces a merge of contacts from icloud to phone so I know the contacts are there.

    None of above work.

    What does work
    Settings > Spotlight search > Make sure Contacts is on.
    From phone home screen swipe right, enter a contact name and I can find the contacts, but this is spotlight search, not search from phone app.


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    clint_silver wrote: »
    Iphone 6

    Open phone app. Contacts. Can see them all but search for a name and I get no results found. Even 1-2 letters, nothing. Its like its not seeing the contacts list.

    Latest iOS 10.1.

    Things Ive tried to fix.
    1. Hard reset.
    2. Open phone app > Contacts > Groups > Make sure all Contacts are displayed.
    I have All iCloud, facebook and gmail.
    3. Settings > iCloud > Contacts Off/On. This forces a merge of contacts from icloud to phone so I know the contacts are there.

    None of above work.

    What does work
    Settings > Spotlight search > Make sure Contacts is on.
    From phone home screen swipe right, enter a contact name and I can find the contacts, but this is spotlight search, not search from phone app.

    Mine works ok, iPhone 6, 10.1.1.


  • #3
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Old bug. Something in your group settings iOS doesn't like. Gods knows what. Try disabling Gmail and Facebook contact syncing and see if you can get just get iCloud working.

    I fixed this for a friend on iOS 9 last year by fiddling around with different things. I'm not sure if it came back. He had other issues which made me think his backup was corrupt.


  • #4
    clint_silver
    Registered Users, Registered Users 2 Posts: 2,906 ✭✭✭clint_silver


    I thought Id done a hard reset but must not have, this worked for me.


    Press and hold the Sleep/Wake button
    Press and hold on the Home button
    Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Contacts Search worked fine after.


  • #5
    dodzy
    Registered Users, Registered Users 2 Posts: 10,153 ✭✭✭✭dodzy


    clint_silver wrote: »
    I thought Id done a hard reset but must not have, this worked for me.


    Press and hold the Sleep/Wake button
    Press and hold on the Home button
    Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Contacts Search worked fine after.
    Yeah, as SP says above, it's an old PITA bug. Spotlight was the same from time to time. Hard reset normally does it though.


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