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Rude costumer service staff

  • 04-11-2016 1:15pm
    #1
    augusta24
    Registered Users, Registered Users 2 Posts: 633 ✭✭✭


    I am after spending close to three hours speaking to various customer service agents to try fix my issue and I am beyond irritated! I spent over an hour speaking to one man who had the worst attitude problem ... I have never spoken to somebody so rude in all my life!

    I'm still left with the same issue because I just couldn't take his rudeness anymore despite how polite I was to him.

    Is there anywhere at all that you can report this to? It's beyond ridiculous how he can get away with being so rude to customers- in any other job I would be able to speak to their manager to report it!


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


     
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]augusta24[/font][font=Verdana, sans-serif],[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Sincere apologies, this is definitely not the experience we aim to provide & I'm so sorry to hear this. You can log formal complaints here complaint[/font]
    [font=Verdana, sans-serif]Please feel free to PM if there is anything I can assist you with from here. I can also have this experience flagged internally with the relevant teams.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

     


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