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Asus z380...apps dropping off!

  • 29-10-2016 11:09am
    #1
    galwaynative
    Registered Users, Registered Users 2 Posts: 66 ✭✭


    Bought for my dad and was putting Skype ..messenger..newsapps and a few games on.
    First issue is an annoying musical advert screensaver that drains the battery and I can't remove! it's a demo thing by looks of it.
    Second when the battery shuts it down and I restart it out keeps completely resetting (says upgrading) and wiping all installed apps..they disappear off home screen in front of my eyes!!

    It was the last one in shop so demo model . Contacts are populated for demo people each time it upgrades (even though I deleted all!)
    Any idea best course of action as clearly can't give to dad! Reboot to factory settings did nothing!
    Thanks!


Comments

  • #2
    ongarite
    Registered Users, Registered Users 2 Posts: 8,448 ✭✭✭ongarite


    Bring it back to the shop and get them to provide a proper retail unit or repair it by flashing correct retail FW.


  • #3
    galwaynative
    Registered Users, Registered Users 2 Posts: 66 ✭✭galwaynative


    ongarite wrote: »
    Bring it back to the shop and get them to provide a proper retail unit or repair it by flashing correct retail FW.

    Took it back to D.I.D and replaced without question.! New tablet perfect !


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