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Warranty on discs

  • 27-10-2016 12:03pm
    #1
    Registered Users, Registered Users 2 Posts: 382 ✭✭


    Have searched a few threads and fully appreciate that a dealer warranty wouldn't cover consumables but.

    However my brake discs were changed on a service last November. I'm getting my car serviced just before the 12 month mark as I won't have time to do so in November. I advised the mechanic that there was a vibration which had developed under heavy breaking and asked him to take a look. After the service and test driving it himself he advised it was the brake disks. He's an indy and I've used him for a couple of years and to be fair he's gone back to his wholesaler to see if they'll take them back, they're referring him onto the manufacturer or distributor (not sure which)

    I've left it with him for the moment but he reckons it would be more a good will gesture if the parts were to be replaced free of charge. Question is should I expect a 12 month warranty on consumable parts? I'm more than happy to pay for his labor as I know its not his issue


Comments

  • Registered Users, Registered Users 2 Posts: 21,065 ✭✭✭✭Odyssey 2005


    What kind of car is it and how many miles were covered since the discs were changed. Wouldn't hold out much hope though and as said to you it would probably be goodwill warranty


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    What kind of car is it and how many miles were covered since the discs were changed. Wouldn't hold out much hope though and as said to you it would probably be goodwill warranty

    Volvo v70 around 16k kilometres


  • Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    In my opinion, your mechanic should be able to swap those out free for you now and take care of the claim on the parts after.


  • Registered Users, Registered Users 2 Posts: 4,326 ✭✭✭barneygumble99


    mickdw wrote: »
    In my opinion, your mechanic should be able to swap those out free for you now and take care of the claim on the parts after.

    Why should the mechanic be out of pocket?


  • Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭Stoolbend


    Why should the mechanic be out of pocket?

    If he supplied the parts the replacing them is his problem.

    It's up to him to then chase his supplier for warranty for the parts and the labour.

    The problem here is brake discs rarely warp for no reason.


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  • Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭porsche boy


    mickdw wrote:
    In my opinion, your mechanic should be able to swap those out free for you now and take care of the claim on the parts after.

    No. Not a chance.
    Your assuming the 'warranty claim' will be granted. If this vibration wasn't in the brakes on day one then it is driver error that caused the warp. Simple as can be. Any reduction in cost will be good will as there is no evidence the discs were faulty when fitted. Besides whatever might be offered by the manufacturer after a few days or a week, 12 months later??? Don't hold your breath.


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    No. Not a chance. Your assuming the 'warranty claim' will be granted. If this vibration wasn't in the brakes on day one then it is driver error that caused the warp. Simple as can be. Any reduction in cost will be good will as there is no evidence the discs were faulty when fitted. Besides whatever might be offered by the manufacturer after a few days or a week, 12 months later??? Don't hold your breath.

    How can driver error cause them to warp? I haven't changed my driving or braking style in 5 years owning the car


  • Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    No. Not a chance.
    Your assuming the 'warranty claim' will be granted. If this vibration wasn't in the brakes on day one then it is driver error that caused the warp. Simple as can be. Any reduction in cost will be good will as there is no evidence the discs were faulty when fitted. Besides whatever might be offered by the manufacturer after a few days or a week, 12 months later??? Don't hold your breath.
    The discs have done 16k km. If the mechanic fitted them and found the brakes serviceable at that time with no binding issues or anything like that and now at 16k km travelled, if the mechanic again can find no other issue with brakes, I'd be leaning towards them being sh1tty disks.
    As I say, failing any other issue being found to explain the issue and assuming normal mileage was had from previous disks, I'd be looking to have them replaced free and if mechanic cannot make the warranty claim stick having found no other fault, imo he should be looking to use alternative disks in future.


  • Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭porsche boy


    Gmaximum wrote:
    How can driver error cause them to warp? I haven't changed my driving or braking style in 5 years owning the car

    Perhaps error is the wrong word. Discs warp from excessive heat, this is why most front discs are vented to allow cooling. Personally I have warped a disc from avoiding a crash. 70-0 hard on the brake pedal with ABS/EBD going mad. Drove off and had a PSF warped disc after that.


  • Registered Users, Registered Users 2 Posts: 552 ✭✭✭enumbers


    1 year warranty would be the least I get from any of my parts suppliers some are 2 year on discs. Labour not covered automatically but no quibble on parts replacement only. If there is no other issue on car there should be no problem with warranty especially as you are not trying to get labour covered


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  • Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    Perhaps error is the wrong word. Discs warp from excessive heat, this is why most front discs are vented to allow cooling. Personally I have warped a disc from avoiding a crash. 70-0 hard on the brake pedal with ABS/EBD going mad. Drove off and had a PSF warped disc after that.

    You have problems if a 70 to 0 stop warped a disc. That type of stop is child's play to any modern car. I'd do such a stop just to get a feel for a car. I'd suggest your discs were well past it or substandard.


  • Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭porsche boy


    mickdw wrote:
    You have problems if a 70 to 0 stop warped a disc. That type of stop is child's play to any modern car. I'd do such a stop just to get a feel for a car. I'd suggest your discs were well past it or substandard.

    Well let's say 70ish, maybe a touch higher. It was on a right hand curve so EBD would have pushed most breaking power to psf. While they weren't new the discs weren't passed their minimum thickness either. They were Apec discs & pads so I wouldn't think poor quality, not OEM either though.
    At the end of it I had no problem putting fresh discs & pads on, they done their job and I didn't crash. This is all a side point though. Were here to talk about the OP & his issues.


  • Registered Users, Registered Users 2 Posts: 6,047 ✭✭✭Truckermal


    Did he actually replace them last time? I find it hard to believe even rubbish discs would warp after that amount of driving.


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    Truckermal wrote:
    Did he actually replace them last time? I find it hard to believe even rubbish discs would warp after that amount of driving.

    He did I'm certain of that


  • Registered Users, Registered Users 2 Posts: 4,326 ✭✭✭barneygumble99


    Is it an automatic car by any chance. On automatics with poor quality discs, they tend to not last as long.


  • Registered Users, Registered Users 2 Posts: 2,835 ✭✭✭9935452


    Truckermal wrote: »
    Did he actually replace them last time? I find it hard to believe even rubbish discs would warp after that amount of driving.

    I had delphi discs warp after 5k miles.
    85k miles on original discs 5k on delphi back to genuine and the last i saw of the car it was at 130k miles. Same car/driver/conditions
    When i bought them i was astonished at the price of them . For 150 euros i had new front and rear discs and pads for a mk4 golf.


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    So I'm getting new disks FOC, they're being replaced via the mechanics wholesaler and he's agreed to fit them too even thought I did offer to pay for his time.

    Mechanics view was that the disks most likely has a manufacturing defect as he's never had issue with them before.


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Nice, glad it worked out for you.


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