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Wifi problem with marshmallow

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  • 25-10-2016 8:12pm
    #1
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭


    Hi Guys,
    So I have a s6 which wont connect to the internet on my home wifi.
    Every other device work's that is until I brought home a new smart ultra 7 for the missus and the same problem with that.
    The 2 devices are on marshmallow so I am putting it down to this.
    The only way I can get them to work is by using a vpn app from the playstore i'e dnset or dns changer.
    Things I have tried:
    Reset router to defaults
    Set static ip on phones.
    Change dns servers to google,opendns.
    Forget networks
    Reset network settings on phone
    I really am at my wits end here and am at a loss as to why the dns apps fix it???
    I have a tp link wd8970 router.
    ANy ideas would be great
    Thanks a mill


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    #2
    eddiem74
    Registered Users Posts: 2,027 ✭✭✭eddiem74


    Redriddick wrote: »
    Hi Guys,
    So I have a s6 which wont connect to the internet on my home wifi.
    Every other device work's that is until I brought home a new smart ultra 7 for the missus and the same problem with that.
    The 2 devices are on marshmallow so I am putting it down to this.
    The only way I can get them to work is by using a vpn app from the playstore i'e dnset or dns changer.
    Things I have tried:
    Reset router to defaults
    Set static ip on phones.
    Change dns servers to google,opendns.
    Forget networks
    Reset network settings on phone
    I really am at my wits end here and am at a loss as to why the dns apps fix it???
    I have a tp link wd8970 router.
    ANy ideas would be great
    Thanks a mill

    Are the other devices that work running android also?

    I know android had an issue in the past if the WiFi channel being used was greater than 11 iirc.


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    #3
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    Yep I have 2 tablets and various other windows machines and all are fine.
    I have changed the channel several times!!!!


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    #4
    batistuta9
    Registered Users Posts: 8,105 ✭✭✭batistuta9


    did you get it working?


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    #5
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    Not yet.
    I have ordered a new router,archer c9 so will see if that changes anything!!!


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    #6
    batistuta9
    Registered Users Posts: 8,105 ✭✭✭batistuta9


    where is it failing, does it get an IP from the router?
    ok on mobile data, yeah?


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    #7
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    OK on mobile data.
    They are getting ip addresses and connecting to the wifi fine and I can access files on my pc with them.


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    #8
    batistuta9
    Registered Users Posts: 8,105 ✭✭✭batistuta9


    Redriddick wrote: »
    OK on mobile data.
    They are getting ip addresses and connecting to the wifi fine and I can access files on my pc with them.

    in wifi settings, go to advanced & set the region code to europe.
    it probably won't help but it's worth a try


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    #9
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    On router or phones???


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    #10
    batistuta9
    Registered Users Posts: 8,105 ✭✭✭batistuta9


    Redriddick wrote: »
    On router or phones???

    phone. i remember doing that for some reason on mine, but i don't know if that was just messing about or to fix something.

    though from a quick google it looks like a bug in 6.0.1


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    #11
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    Ya I have googled my heart out but no joy.
    No option in wifi settings to set to Europe.


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    #12
    Redriddick
    Registered Users Posts: 1,099 ✭✭✭Redriddick


    I am on wifi here in work at the moment and no problems whatsoever.


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    #13
    batistuta9
    Registered Users Posts: 8,105 ✭✭✭batistuta9


    Redriddick wrote: »
    Ya I have googled my heart out but no joy.
    No option in wifi settings to set to Europe.

    do you have that setting/option though?

    you might be better posting in the broadband/networking forums as those guys would've more technical knowledge


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