Stopped getting email updates

SCOOP 64

For some reason i have stopped getting email updates for followed threads,
i have checked the settings all seem to be the same. thks

Boards.ie: Mark

This could be because the e-mail address that you've registered with Boards has ended up in our email blacklist. Usually this is because that account was was either bouncing mails back to us or you have our email address flagged as spam. If you can confirm that either of these is not the case then we can remove your entry from the blacklist.

SCOOP 64

Not sure how to confirm it , but have not flag boards as spam and never had this problem before, member since 2009.

SCOOP 64

Boards.ie: Mark wrote: »

This could be because the e-mail address that you've registered with Boards has ended up in our email blacklist. Usually this is because that account was was either bouncing mails back to us or you have our email address flagged as spam. If you can confirm that either of these is not the case then we can remove your entry from the blacklist.

I did get email today from boards with bargain request today which i added last night just to see if this would work, as it did do i have redo all my followed threads?

Boards.ie: Mark

SCOOP 64 wrote: »

I did get email today from boards with bargain request today which i added last night just to see if this would work, as it did do i have redo all my followed threads?

You shouldn't have to. See how things work out today and let me know. If you PM me your mail (if you're still having issues), I can get the guys to check it out here.

naughto

Iam getting the same problem no email for the last week

Boards.ie: Mark

naughto wrote: »

Iam getting the same problem no email for the last week

Can you check to see if Boards has ended up being marked as spam. If not, could you PM me your e-mail address and I'll get the guys to take a look.

naughto

No boards in the spam folder. Pm on the way

Boards.ie: Mark

naughto wrote: »

No boards in the spam folder. Pm on the way

That should be sorted for you now.

naughto

Boards.ie: Mark wrote: »

That should be sorted for you now.

I got this email so it should be good thanks for your help

SCOOP 64

Boards.ie: Mark wrote: »

You shouldn't have to. See how things work out today and let me know. If you PM me your mail (if you're still having issues), I can get the guys to check it out here.

The only way to get email updates is to unfollow thread, close boards ,reopen, then follow thread, then i will get updates next day.

naughto

Same thing is happening again was fine after I emailed my email to you

Boards.ie: Mark

SCOOP 64 wrote: »

The only way to get email updates is to unfollow thread, close boards ,reopen, then follow thread, then i will get updates next day.

Can you check your Subscriptions in your Control Panel to make sure that they are all in line. To do so, hover over your username in the top right hand corner and click "Control Panel" under Profile Settings. Then scroll down until you see the category "My Threads" and click "List Subscriptions". You'll see a list of threads and the type of notification you are receiving. Thanks!

SCOOP 64

Boards.ie: Mark wrote: »

Can you check your Subscriptions in your Control Panel to make sure that they are all in line. To do so, hover over your username in the top right hand corner and click "Control Panel" under Profile Settings. Then scroll down until you see the category "My Threads" and click "List Subscriptions". You'll see a list of threads and the type of notification you are receiving. Thanks!

Hi, i checked that, some threads are mark as instant, some of the latest comments would be today, but i get no updates ?

Boards.ie: Mark

SCOOP 64 wrote: »

Hi, i checked that, some threads are mark as instant, some of the latest comments would be today, but i get no updates ?

We're removing your e-mail address from Blacklist - could you please triple check that Boards (no-reply@) isn't marked as Spam in any of your settings / un-mark as Spam anything that does get directed to your Spam folder? Thanks.

(Also, please post to let me know that this is done)

SCOOP 64

Yes i have check my email settings, boards not blacklisted, by the way not getting updates on this thread either, have to go into my posts to see if i get a reply. thks

Boards.ie: Mark

SCOOP 64 wrote: »

Yes i have check my email settings, boards not blacklisted, by the way not getting updates on this thread either, have to go into my posts to see if i get a reply. thks

You should start getting updates promptly now.

SCOOP 64

Boards.ie: Mark wrote: »

You should start getting updates promptly now.

Yes, just got this one, thanks for your help.