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Poor download speeds in the evening

  • 20-10-2016 07:59PM
    #1
    lockup35
    Registered Users, Registered Users 2 Posts: 133 ✭✭


    The exchange is supposed to be NGB but my download speeds have dropped from a steady 1.5Mb/s normally to <100Kb/s the last few evenings. Router stats are fine.
    Can Eir check if there is any issues at the exchange with backhaul, etc.
    Will PM my details when someone is available.


Comments

  • #2
    aidanodr
    Registered Users, Registered Users 2 Posts: 2,310 ✭✭✭aidanodr


    lockup35 wrote: »
    The exchange is supposed to be NGB but my download speeds have dropped from a steady 1.5Mb/s normally to <100Kb/s the last few evenings. Router stats are fine.
    Can Eir check if there is any issues at the exchange with backhaul, etc.
    Will PM my details when someone is available.

    Seems its happening all over country last night / tonight. Eir said their was a major cut cable outage early thursday morning but sorted now.

    Advised to reboot router.

    Im in carrigaline co. Cork on efibre 70/80mbos normally. Now dosn to 3. Even after reboot. Go check twitter search for @eircare. Others same prob


  • #3
    dennyk
    Registered Users, Registered Users 2 Posts: 1,923 ✭✭✭dennyk


    Yeah, something's still not right. Not seeing any packet loss like last night, but throughput is terrible to a lot of locations, including Youtube and such. Oddly it doesn't seem to be affecting uploads, just downloads; I can upload at 15-20Mbps to some places in the US, but downloads are <1Mbps. 


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    lockup35 wrote: »
    The exchange is supposed to be NGB but my download speeds have dropped from a steady 1.5Mb/s normally to <100Kb/s the last few evenings. Router stats are fine.
    Can Eir check if there is any issues at the exchange with backhaul, etc.
    Will PM my details when someone is available.
     
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]lockup35,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm so sorry to hear you are experiencing issues with your service [/font][font=Verdana, sans-serif]lockup35. [/font][font=Verdana, sans-serif]I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or Freephone 1901 option 2. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]- Pamela [/font]

     


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