Is there a problem with Eir broadband today?

Akrasia

From around 5 or 6 pm today I have been having a very ropey internet connection. Many sites won't load, I'm getting 70% packet loss, netflix is constantly buffering, Xbox live won't work at all...

Speedtests are giving good connection results, but there is definitely an issue. Boards.ie is taking a minute to open up some threads for example.

Is anyone else having these kinds of problems?

Sesame

Same time of fault starting here, now completely gone. Where are you, I'm in Cork.

Exeggcute

Akrasia wrote: »

From around 5 or 6 pm today I have been having a very ropey internet connection. Many sites won't load, I'm getting 70% packet loss, netflix is constantly buffering, Xbox live won't work at all...

Speedtests are giving good connection results, but there is definitely an issue. Boards.ie is taking a minute to open up some threads for example.

Is anyone else having these kinds of problems?

Same in Limerick

Idleater

Yeah, now that someone else mentioned it.

In my case Netflix worked fine on the MacBook but not on the PS3 because psn couldn't sign in.

Aerlingus wouldn't load, Ryanair did eventually.

Akrasia

I'm in Ennis. 

Even posting these messages results in webpages hanging 

As long as it's not just my own account I dont mind. I can't be bothered spending hours trying to troubleshoot a fault on my line

Akrasia

I'm in Ennis. 

Even posting these messages results in webpages hanging 

As long as it's not just my own account I dont mind. I can't be bothered spending hours trying to troubleshoot a fault on my line

KD11

Ennis as well. Its been on and off all evening. really slow when it does connect.

Wetbench4

same here in limerick, took me 15mins to get in here to comment. Keeps dropping.

Akrasia

KD11 wrote: »

Ennis as well. Its been on and off all evening. really slow when it does connect.

Instead of a game of Battlefield 4, I'm reduced to playing Daytona USA. A game that was made almost before the www internet was invented.

drednought

Same here in Roscrea, Co. Tipperary. First the connection was intermittent and slow. Now it's gone completely. Tried ringing tech support, but nobody answered.

xECompanyx

Same in Kerry, getting 1.5mbs speeds since 6pm this evening. Using mobile Internet to send this message. Soooo wanna leave Eir, nothing but issues, overbilling being the major ongoing problem....the stress of it...

Donne

Cork here.

I just tried to play a video on the BBC News website but it kept buffering. Other websites are causing hassle as well.

Could you guys at Eir tell us whats going on!?

Doodah7

Definite issue here in the east. Cannot get into a number of sites or the Apple App store on either iPad or iPhone. Switched on a VPN and everything fine. So definitely an eir connction issue.

oisinmc14

Getting the same in Limerick. Any word from Eir?

Unpossible

Same here in Tralee, I also have had little or no signal on my phone for most of the day and night.

java

Thought it was just me! Having trouble loading websites all evening. I'm in Dublin.

MyPeopleDrankTheSoup

Same in ennis, for me and everybody I know with eircom. Seems to be peering? With some sites fine and others fu.cked

And great work keeping the spam off the community.eir.ie site

CutWeldDrive

anyone manage to get in contact with support,, been gone since 6 here intermittently and now completely gone. dial up would be faster.

MrsMcSteamy

Same in offaly here, but been like this past couple of evenings, daytime fine, but running fierce slow in the evening

Michelle_b

Same on mine down in Waterford. Buffering on everything on and off tonight

richardw001

Disgrace really - nothing on their web site - I guess look on the bright side though sounds like half the country is down so at least they have to fix it !

Deagol

In Ennis, same problem. One mate in Newmarket on Fergus is having same issue, other mate who is with Vodafone isn't seeing any issues though so it's an Eir issue. Bah!

swoofer

same here in clarecastle, the annoying thing is, I was blaming my pc and was faffing about until I looked on here. Glad I did.  I wish Eir would have a proper satus page with the traffic lights.  but thats hoping.

Akrasia

It appears to be working again now

Can someone from Eir please come on this thread and acknowledge that there was an issue last night that was identified and resolved? or are we going to see these issues returning again tonight?

Special Circumstances

Akrasia wrote: »

It appears to be working again now

Can someone from Eir please come on this thread and acknowledge that there was an issue last night that was identified and resolved? or are we going to see these issues returning again tonight?

Haven't even bothered switching on the router again. Just gave up last night.
Would also like some kind of acknowledgment and explanation.

Edit... limerick

flyingsnail

Same here in Limerick, I did manage to run two speed tests and the download side of things was crap

19/10/16 @ 17:04
Ping 76ms
Download 0.28Mbs
Upload 12.38Mbs

19/10/16 @ 18:23
Ping 30ms
Download 0.03Mbs
Upload 11.56Mbs

Special Circumstances

https://community.eir.ie/service-updates-70/nationwide-broadband-outage-20102016-282423


[font=Walsheim-Regular, Arial, sans-serif]We experienced an overnight nationwide outage that impacted our broadband customers from approximately 20:30pm to 5:00am.[/font]

[font=Walsheim-Regular, Arial, sans-serif]The issue was caused by a break in cable and has since been resolved. [/font]

Exeggcute

Resolved the cable maybe but my internet is still crap

Eir: Pamela

 
[font=Verdana, sans-serif]Hi Guys,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]We experienced issues late yesterday evening however this has since been resolved. [/font]
[font=Verdana, sans-serif]This was an overnight nationwide outage that impacted our broadband customers from approximately 20:30pm to 5:00am. The issue was caused by a break in cable and has since been resolved. [/font]
[font=Verdana, sans-serif]If you are still experiencing difficulty, we would recommend powering your modem off for a couple of minutes and back on again.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Apologies for any inconvenience, [/font]
[font=Verdana, sans-serif]Pamela[/font]

 

aidanodr

An update. Looks like the country wide outage hasnt gone away you know

Search twitter for @eircare .. happening again tonight all over. People down to 3mbps or less.

Im in carrigaline - normally efibre about 70/80mbps .. down at 3 tonight

Just a heads up. Writing this using phone data.

Aidan

flyingsnail

I am also having problems again, Limerick

Icyseanfitz

i presume this is the same crap im getting, down to .3mbs from 26mbs, strange thing is every now and then it jumps to 14 for a minute or so and then back to crap. So sick of eir

just outside tralee btw

duridian

East Kerry. My already rather measly 3Mb eir broadband has gone slow as hell since about 6 o clock this evening. Barely manages to load anything.5 to 10 minutes just to load this page which is nearly all text. I presume this is related to what everyone here is taking about?
Whatever happened yesterday in regard to the broken cable or whatever, you clearly have NOT resolved this problem, eir. It looks like many of your customers are still without proper service. Please sort this out.

Deagol

Yea, problems again tonight in Ennis. It's not as bad as last night but still poor. Speedtest is working fine, but getting buffering on certain videostreams and slow loading of websites etc. 

Eir: Pamela

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi Guys, [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]This issue that affected our service has been repaired and you should be no longer experiencing issues.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]If you are still experiencing issues I would recommend rebooting your modem.[/font]
[font=Verdana, sans-serif]If there is no improvement I would recommend contacting the technical team & completing troubleshooting. You can contact them on 1890260260 or Freephone 1901, option 2. [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]- Pamela [/font]
 

 

flyingsnail

Eir: Pamela wrote: »

[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Hi Guys, [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]This issue that affected our service has been repaired and you should be no longer experiencing issues.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]If you are still experiencing issues I would recommend rebooting your modem.[/font]
[font=Verdana, sans-serif]If there is no improvement I would recommend contacting the technical team & completing troubleshooting. You can contact them on 1890260260 or Freephone 1901, option 2. [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]- Pamela [/font]
 

Is that the issue on the 19th or the 20th ?
 

Icyseanfitz

well my speed is down to 14-15  meg from 26 so im more than a bit pissed off

Eir: Pamela

Icyseanfitz wrote: »

well my speed is down to 14-15  meg from 26 so im more than a bit pissed off

[font=Verdana, sans-serif]I have responded to you on your other thread [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Icyseanfitz.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thanks,[/font]
[font=Verdana, sans-serif]Pamela [/font]