Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC: changing DNS on firestick

  • 19-10-2016 3:17pm
    #1
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭


    hi,
    i have a strange problem.
    i am using upc broadband on the new white fancy router
    I have an amazon firestick.
    on the fire stick, i changed the dns settings.
    then i went back to check network settings on fire stick.
    the dns is shown as 2001:730:3ec2::10
    not sure what this is - google tells me something related to upc.
    i guess its related to ipv6 format.
    i am unable to change dns settings now on fire stick
    what ever i put in, the same 2001:730:3ec2::10 is displayed.

    anyone else with upc having same problem?


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    What address are you attempting to change the DNS to? You may need to use an IPv6 DNS server, or contact Virgin Media to revert to IPv4.


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    This thread may be of use.


  • #4
    Col_30
    Registered Users, Registered Users 2 Posts: 171 ✭✭Col_30


    bittihuduga wrote: »
    hi,
    i have a strange problem.
    i am using upc broadband on the new white fancy router
    I have an amazon firestick.
    on the fire stick, i changed the dns settings.
    then i went back to check network settings on fire stick.
    the dns is shown as 2001:730:3ec2::10
    not sure what this is - google tells me something related to upc.
    i guess its related to ipv6 format.
    i am unable to change dns settings now on fire stick
    what ever i put in, the same 2001:730:3ec2::10 is displayed.

    anyone else with upc having same problem?

    I'm having the same issue. I think it's because Virgin Media are doing DNS hijacking.From reading up on this (and limited networking knowledge), the only way around it is to bridge the VM Hub 3.0 router ("Modem Mode" setting) and use a different router to configure your DNS. I may be wrong, but I think this is what you need to do.


  • #5
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭bittihuduga


    Karsini wrote: »
    What address are you attempting to change the DNS to? You may need to use an IPv6 DNS server, or contact Virgin Media to revert to IPv4.

    i contacted them and changed it to ipv4 now.
    but still fire stick is not showing the dns i inputted.
    smart dns guys said to reset my fire stick.
    i did that too.
    but no luck.
    i still have - 2001:730:3ec2::10 in firestick


  • #6
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭bittihuduga


    Col_30 wrote: »
    I'm having the same issue. I think it's because Virgin Media are doing DNS hijacking.From reading up on this (and limited networking knowledge), the only way around it is to bridge the VM Hub 3.0 router ("Modem Mode" setting) and use a different router to configure your DNS. I may be wrong, but I think this is what you need to do.

    checked on my macbook and it works fine. so not sure if they are doing hijacking


  • Advertisement
  • #7
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    bittihuduga wrote: »
    i contacted them and changed it to ipv4 now.
    but still fire stick is not showing the dns i inputted.
    smart dns guys said to reset my fire stick.
    i did that too.
    but no luck.
    i still have - 2001:730:3ec2::10 in firestick

    Did you restart your router?


  • #8
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭bittihuduga


    degsie wrote: »
    Did you restart your router?

    yes - all devices restarted..
    looks like its firestick and upc issue. since it works fine on laptop


  • #9
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    Can you check if ipv6 DHCP and ipv6 DNS are turned off on your router.


  • #10
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭bittihuduga


    degsie wrote: »
    Can you check if ipv6 DHCP and ipv6 DNS are turned off on your router.

    as per the upc rep, ipv6 is switched off.
    on the upc white modem, i can see ipv6 in stateless auto configuration type

    edit: on the modem page under wan ip settings, i can see ipv6 details.
    i thought ipv6 was disabled

    not sure if i can turn it off myself as i dont see edit option


  • #11
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭bittihuduga


    solved:upc had to switch me back to ipv4.
    after lot of resets and phone calls and chats... they changed the modem.
    problem resolved now


  • Advertisement
Advertisement