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Ulefone Power - internet not working.

  • 11-10-2016 6:57pm
    #1
    Penny Tration
    Closed Accounts Posts: 12,687 ✭✭✭✭


    Hi guys, I'm not very technical, so please tell me if I'm missing something here!


    My boyfriend got a Ulefone Power dual sim phone yesterday. He's got a Three sim in it. His APN settings seem fine, they're the same as mine on my Huawei.

    His data won't work - calls and texts are fine. His phone says he has full 4g coverage, but no internet access at all is happening.


    Anything he could be missing here to make it work?

    Thanks guys :)


Comments

  • #2
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,691 ✭✭✭✭drunkmonkey


    What Apn is he using and what box has he it written into, is mobile data switched on?

    Has he the up and down arrows beside the signal bars?


  • #3
    Penny Tration
    Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    Data is switched on, no up and down arrows to indicate it's working, but 5 bars of signal and 4g written on it. I'll try upload pics of the APN settings, it's in the 3 Ireland box thing.


    Won't let me upload pics, I'll type out the APN settings in a minute


  • #4
    Penny Tration
    Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    Ok the box thing is called 3 Ireland (3ireland.ie).

    Settings:

    APN type: supl,ia

    Proxy not set

    Port not set

    Username not set

    Password not set

    Server not set

    MMSC: http://mms.um.3ireland.ie:10021/mmsc

    MMS proxy: mms.3ireland.ie

    MMS port: 8799

    MCC: 272

    MNC: 05

    Authentication type: not set

    APN protocol; ipv4

    Apn roaming protocol: ipv4

    Apn enabled.

    Bearer: unspecified

    Mvno type: none

    Mvno value: not set


  • #5
    Nollog
    Registered Users, Registered Users 2 Posts: 5,610 ✭✭✭Nollog


    My gf has a power working fine. shes on three uk though.

    http://ask3.three.ie/SRVS/CGI-BIN/WEBISAPI.DLL/,/?Command=New,Kb=ROIWebportal,Ts=ROIWeb,T=CaseDoc,Case=obj(9955)

    Here's the settings from 3


  • #6
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Is he on billpay? Does his plan include 4G?


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  • #7
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,630 ✭✭✭✭antodeco


    Make sure that the sim settings have the correct sim card enabled for data. Ie: if his sim is in SiM 1, he needs to enable data connection for Sim 1


  • #8
    Penny Tration
    Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    Thanks guys.

    He's on PAYG, 4g included.


    I made him stick his sim into my phone quickly then straight back into his. This resulted in Three sending MMS and data settings to his sim (thinking it was in another Three phone) and he's had data since!

    Thanks again :)


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