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Laptop - Forgotten Password and Details

  • 07-10-2016 12:29am
    #1
    richy
    Registered Users, Registered Users 2 Posts: 502 ✭✭✭


    Hi there,

    I am not really sure where else this would fit in on boards.ie. My mom bought a laptop last christmas in Currys. My brother set it up with a password and account but he cant remember what it is. My mom barely used it and hasn't got a clue either.

    She wants to start and try using it again but I have no idea about how to access it. My sister got the same one and still has the receipt but my mom doesnt know where hers is

    Any ideas about how to access it?

    If mods know somewhere more suitable please move it.

    Thanks


Comments

  • #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    https://www.technibble.com/bypass-windows-logons-utilman/


  • #3
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,183 Mod ✭✭✭✭MarkR


    richy wrote: »
    Hi there,

    I am not really sure where else this would fit in on boards.ie. My mom bought a laptop last christmas in Currys. My brother set it up with a password and account but he cant remember what it is. My mom barely used it and hasn't got a clue either.

    She wants to start and try using it again but I have no idea about how to access it. My sister got the same one and still has the receipt but my mom doesnt know where hers is

    Any ideas about how to access it?

    If mods know somewhere more suitable please move it.

    Thanks

    Is there anything on it that needs to be kept? If not, should be pretty easy to reinstall. Just Google factory reset and whatever model it is.


  • #4
    richy
    Registered Users, Registered Users 2 Posts: 502 ✭✭✭richy


    MarkR wrote: »
    Is there anything on it that needs to be kept? If not, should be pretty easy to reinstall. Just Google factory reset and whatever model it is.

    No nothing at all. I will look for the factory reset. Will it still have the OS?


  • #5
    ItHurtsWhenIP
    Registered Users, Registered Users 2 Posts: 2,116 ✭✭✭ItHurtsWhenIP


    richy wrote: »
    No nothing at all. I will look for the factory reset. Will it still have the OS?

    Yes - it will be wiped back to a clean install (as in when it was bought) and will take you through a new set-up where your mother can put a password all of her own.


  • #6
    richy
    Registered Users, Registered Users 2 Posts: 502 ✭✭✭richy


    ItHurtsWhenIP wrote: »
    Yes - it will be wiped back to a clean install (as in when it was bought) and will take you through a new set-up where your mother can put a password all of her own.

    Much appreciated!


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