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Consumer rights with relation to Services Invoices

  • 04-10-2016 9:21pm
    #1
    HicksLennon
    Registered Users, Registered Users 2 Posts: 59 ✭✭


    Is a consumer legally entitled to an itimised invoice from a provider of services. Breaking down cost for labour and materials used. eg if a customer is presented with an all in figure from a carpenter, can he/she demand a breakdown of this figure into its labour / material components


Comments

  • #2
    Kings Inns or bust
    Closed Accounts Posts: 631 ✭✭✭Kings Inns or bust


    Interesting you're coming at this from a consumer law point of view. I'll have a read over some of the regs, but what was agreed in the initial, hypothetical, contract?


  • #3
    HicksLennon
    Registered Users, Registered Users 2 Posts: 59 ✭✭HicksLennon


    Say a verbal contract wherein the customer agrees to the price quoted by the seller


  • #4
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,774 Admin ✭✭✭✭✭hullaballoo


    I don't understand. Buyer agrees to services/works at a price but then when presented with an invoice, buyer seeks a break-down of the costs notwithstanding already having agreed to the price?

    Or, is the price invoiced wildly different from the price agreed? Or, was the "quote" actually an estimate?


  • #5
    HicksLennon
    Registered Users, Registered Users 2 Posts: 59 ✭✭HicksLennon


    Ok.. Price agreed upon after investigation found to be wildly exorbitant.
    *Wondering if a consumer is legally entitled to an itimised invoice from a supplier of a service.


  • #6
    freedominacup
    Registered Users, Registered Users 2 Posts: 7,920 ✭✭✭freedominacup


    HicksLennon wrote: »
    Ok.. Price agreed upon after investigation found to be wildly exorbitant.
    *Wondering if a consumer is legally entitled to an itimised invoice from a supplier of a service.

    Keep your word. Learn your lesson and next time check the price before work commences.


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  • #7
    HicksLennon
    Registered Users, Registered Users 2 Posts: 59 ✭✭HicksLennon


    Lol!


  • #8
    Kings Inns or bust
    Closed Accounts Posts: 631 ✭✭✭Kings Inns or bust


    Okay so re-skimmed these - really not feeling the love tonight so apologies for being a bit half arsed. You may find something I missed.

    Some commentary from me though. The protections afforded consumers specifically in contract is down to the disparity in bargaining positions. When you buy something off Amazon you hardly get the opportunity to individually negotiate the terms of sale! Even dealing with a smaller supplier it can be difficult to agree terms, again either because they're set or they don't have a written set of T&Cs. The problem you have is this sounds like a sole trader dealing with you one on one. I suppose in essence it is a consumer contract but then again, not really one that is worthy of protection on the basis that most other consumer contracts are.

    I hope that's helpful, hypothetically of course.


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