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eir mobile contract change

  • 02-10-2016 7:26pm
    #1
    Qzaristar
    Registered Users, Registered Users 2 Posts: 2 ✭


    I've been with Eir Mobile for 3-4 years, on the same package. Recently received a text from them saying they my are changing my contract as I don't have fixed services. According to text I require fixed services such as broadband to maintain my 'discount' and that I have not confirmed I still have mobile and fixed services at the same address so they are increasing my bill. 
    I have never had fixed services so I don't understand how suddenly this is an issue and how they can just increase my bill? 

     


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Qzaristar wrote: »
    I've been with Eir Mobile for 3-4 years, on the same package. Recently received a text from them saying they my are changing my contract as I don't have fixed services. According to text I require fixed services such as broadband to maintain my 'discount' and that I have not confirmed I still have mobile and fixed services at the same address so they are increasing my bill. 
    I have never had fixed services so I don't understand how suddenly this is an issue and how they can just increase my bill? 

     
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]Qzaristar,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, when you joined did you have a fixed service with eir?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    Qzaristar
    Registered Users, Registered Users 2 Posts: 2 ✭Qzaristar


    Eir: Pamela wrote: »
    [font=Verdana, sans-serif] [/font]
    No I've never had a fixed service with Eir. 


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Qzaristar wrote: »
    Eir: Pamela wrote: »
    [font=Verdana, sans-serif] [/font]
    No I've never had a fixed service with Eir. 
    Feel free to PM me your mobile number & pin & I will check this Qzaristar.


    -Pamela 


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