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specsavers

  • 30-09-2016 4:39pm
    #1
    Satindress
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi guys just looking for some advice, I have a job interview for specsavers as an optical assistant next week. Really nervous as I've been out of work for a while and really want the job , just want to know if anyone has had an interview for them what questions were asked etc? and what is the pay like , is it minimum wage? Are they a good conpany to work for ?Thanks, all help appreciated!


Comments

  • #2
    travinci
    Registered Users, Registered Users 2 Posts: 22 ✭travinci


    Hi, I worked in Specsavers for 5 years nearly and loved it. Saying that, every store has different director/directors, it is a type of franchising agreement, so every store is different.
    It is a busy place and extremely customer focused.
    Talk about how important it is to understand customers' needs, how you can go an extra mile, prepare some examples of how you handled challenging situations in the past and how you achieved great service.
    You need to come across as friendly, approachable, understanding person that is ready to spend long time making sure a patient gets a product he would be happy with, whether it is a set of frames that suit them or lenses.
    It is also a retail environment so be prepared to be asked about your experience selling stuff (upselling techniques,closing sales - read avout that).
    Good luck


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