Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Last Week's Top Five Queries Week Ending 30.09.2016

  • 30-09-2016 02:11PM
    #1
    Irish Water: Alex
    Closed Accounts Posts: 78 ✭✭


    Q1: Can I get a copy of my bill?

    If you would like to send your query by PM, with the following details, we will be more than happy to help you:

    - Name;
    - Address;
    - Contact Number; and
    - Confirmation that you are the account holder.

    Q2: There is a leak on the mains that runs through my private property. What can you do to help?

    If you PM the following details, we can investigate this for you:

    Name;
    Address; and
    Contact number.

    Q3: What is the average household usage?

    At the moment, no documentation has been published regarding the average household usage. However, this is currently being compiled and we will notify customers once this is complete.

    Q4: There were recent works in my area, however my water is still off?

    If you send a private message with the following details, we can follow up on this for you:

    - Name;
    - Address; and
    - Contact number.

    Q5: Moving into a new home?

    We recommend that you contact us on 1850 448 448 up to 10 days prior to your move, in order to update your account.

    Our billing lines are open from 9am until 5:30pm, Monday to Friday.

    We can also arrange for someone to give you a call if you wish. We would require the following details via PM:

    - Name;
    - Address;
    - Contact number;
    - Confirmation that you are the account holder; and
    - A convenient time for you to take the call.


Advertisement