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Signed up for Direct Debit 2 months ago, latest bill payment still not taken out of a

  • 29-09-2016 9:36am
    #1
    redt0m
    Registered Users, Registered Users 2 Posts: 346 ✭✭


    and I just got  a text message saying payment is now overdue. Can one of you advise please? Thanks


Comments

  • #2
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi redt0m,

    Thanks for your message.

    In order for us to look into this matter for you, could you please send us a private message with your Electric Ireland account details?

    These would include:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    We can look into your query fully for you.

    Thanks,
    Brige


  • #3
    redt0m
    Registered Users, Registered Users 2 Posts: 346 ✭✭redt0m


    Electric Ireland: Brige wrote: »
    Hi redt0m,

    Thanks for your message.

    In order for us to look into this matter for you, could you please send us a private message with your Electric Ireland account details?

    These would include:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)


    [*]
    We can look into your query fully for you.

    Thanks,
    Brige
    [*]
    Hi Electirc Ireland, private message sent.


  • #4
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi redt0m,

    Thanks for advising that you have sent us a private message.

    We will look into this matter for you as soon as possible.

    Should you have any additional queries in the meantime, please don't hesitate to ask.

    Thanks,
    Brige


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