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UPC Horizon congestion

  • 28-09-2016 10:37am
    #1
    marno21
    Moderators, Entertainment Moderators, Science, Health & Environment Moderators Posts: 14,523 Mod ✭✭✭✭


    Am a Virgin Media customer with the old UPC Horizon box where the TV set top box and the broadband router are rolled into one.

    However in the evenings there is chronic slowdowns and I think this could be as a result of too many devices being connected to the Horizon box.. What's the max advised amount of devices using the box at one time?


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Apartment/terraced/dormer/bungalow?


  • #3
    marno21
    Moderators, Entertainment Moderators, Science, Health & Environment Moderators Posts: 14,523 Mod ✭✭✭✭marno21


    ED E wrote: »
    Apartment/terraced/dormer/bungalow?

    5 bed rented terraced house.


  • #4
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,279 Mod ✭✭✭✭bk


    marno21 wrote: »
    5 bed rented terraced house.

    Call them up and get them to send you the new wireless router should massively improve things.


  • #5
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Youtube is pretty crap for me tonight.


  • #6
    marno21
    Moderators, Entertainment Moderators, Science, Health & Environment Moderators Posts: 14,523 Mod ✭✭✭✭marno21


    bk wrote: »
    Call them up and get them to send you the new wireless router should massively improve things.
    Is there a cost involved with this?


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  • #7
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,279 Mod ✭✭✭✭bk


    marno21 wrote: »
    Is there a cost involved with this?

    Not if you call up threatening to cancel due to bad wifi performance. Normally they will offer the new router for free, plus 3 or 6 months half price or something similar.

    Only catch you have to sign up for another 12 months.


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