Electric Ireland Solar Offer

Shefwedfan

Hi Guys

This was posted on another forum and was wondering did you have any more information or could you provide more information? 

Please note I am not currently with Electric Ireland for electricity.

Another member of boards was sent the following information via email/post not sure. I am just wondering is this open to non-Electric Ireland account holders?

If so is there a website to register interest in the program? I am currently renovating a house and interested in putting in solar PV panels.



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EI: Aoife

Hi Shefwedfan,

Thank you for your message.

We are currently looking into your query for you, and we will respond as soon as we can.

Thanks,
Aoife

Shefwedfan

any update?

Electric Ireland: Brige N

Hi Shefwedfan,

Thanks for your patience while this matter was being looked into for you.

We must advise that the Electric Ireland Solar PV offer is not currently available for non-Electric Ireland customers, and as such there is no website to register interest in the program.

We apologise for any inconvenience caused.

Should you have any other questions regarding Electric Ireland please let us know.

Thanks,
Brige

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Shefwedfan

Thanks, I might be interested in moving to Electric Ireland to get this offer, do you have any more information? Thanks

Electric Ireland: Una

Hi again Shefwedfan,

Thank you for bearing with us while we escalated your query to the relevant department.

We have further information for you now, and have sent you a private message detailing same.

Kind regards,
Una

konline

Electric Ireland: Una wrote: »

Hi again Shefwedfan,

Thank you for bearing with us while we escalated your query to the relevant department.

We have further information for you now, and have sent you a private message detailing same.

Kind regards,
Una

Hi, I would like to move to Electric Ireland as well. Could you please send me the information you have.
Thanks.

Electric Ireland: Una

Hi konline,

Thank you for getting in touch. Unfortunately the Electric Ireland Solar PV Panel offer is not a switching incentive, it is just on offer to existing customers with Electric Ireland for some time.

I have sent you a private message elaborating on the above.

Regards,
Una

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DrPhilG

Can you send me the details too, I'm an EI customer (although thinking of leaving).

DrPhilG

Can you send me the details too, I'm an EI customer (although thinking of leaving).

Electric Ireland: Una

Hi DrPhilG,

Thank you for getting in touch. I have sent you a private message now.

Una

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pawrick

Can you just post the relevant info. here rather than relaying it piecemeal. 
I like a lot of people switch every year depending on whats best at that time and usually this means I'm an electric Ireland customer every 2nd or 3rd year. Restricting information to existing customers rules out people like me who otherwise might be customers again sooner rather than later if the full facts are readily available. 

Shefwedfan

I wont post the exact text.

This is not an incentive to switch which I already knew. It is just a trial offer.

To get offered it you need to have a record of been billed and paying Electric Ireland....so people like myself who swap every 12 months for better value will probably be ruled out

There is only a limited number of places available and only available to certain criteria people. Even if you do switch in hope of getting the offer there is no guarantee it will be made to you

jelutong

Can you send me details also. I'm a customer.

HeidiHeidi

And me please?

Thank you.

Electric Ireland: Una

Hi all,

Thank you for getting in touch.

Just to clarify: we need to advise that we have been sending responses by private message as this is not a public offering, rather it is a trial, the details of which were emailed by the relevant department to some Electric Ireland customers who meet certain criteria in relation to location and account history. These customers are still required to apply for the trial.

Not all of these customers will be able to take part in the trial as there are further criteria required upon application - there is only a set number of places. Applications are only open to those customers who received the relevant email - all of the details/contact information are contained in the email in question.

The above is the advice we have been giving by private message.

We regret any confusion. If you have account queries/questions in relation to current Electric Ireland offers (savings, Pay As You Go or Home Services) do please let us know - we are online here on Boards.ie (and our other Social Media channels) until 6pm Monday to Friday (excluding public holidays).

Best regards,
Una

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