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Last Week's Top Five Queries (Week Ending 15.09.2016 - 23.09.2016)

  • 23-09-2016 1:24pm
    #1
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭


    1)      Leak to mains supply that runs through private property

    If you PM the following details, we an investigate this for you:
     
    Name;
    Address; and
    Contact number.
     
    2)      Moving into new home
     
    We recommend that you contact us on 1850 448 448 up to 10 days prior to your move, in order to update your account.
     
    Our billing lines are open from 9am until 5:30pm, Monday to Friday.

    We can also arrange for someone to give you a call if you wish. We would require the following details via PM:

    - Name;
    - Address;
    - Contact number;
    - Confirmation that you are the account holder; and
    - A convenient time for you to take the call.
     
    3)      Average Household usage
     
    At the moment, no documentation has been published regarding the average household usage. However, this is currently being compiled and we will notify customers once this is complete.
     
    4)      Certificate of discharge
     
    If you require a Certificate of Discharge in order to finalise the sale of a home, we will be happy to help.
     
    If you can provide the following details, we will be able to assist you further:
     
    - Name;
    - Address;
    - Contact number; and
    - Confirmation that she is the account holder.
     
    5)  Brownish Colour
     

    We can certainly look into this for you. In order to investigate this, would you mind providing the following details by PM?

    - Your name;
    - Address; and
    - Contact number.


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