operating system 64bit or 32bit

jumpyone

Hi I am trying to fix an msvcr100.dll error which happened since I upgraded to windows 10. I checked my operating system which says 64bit. But when I try to paste the link for fix into the windows folder there is no system 64 folder. However there is a folder called windows.old but in there it says system 32. I'm confused. Does this make sense to anyone? can you advise. Thanks

stimpson

Even in 64 bit windows, system32 folder is still called system32.

whomitconcerns

The folder in windows old is irrelevant. Should be in regular windows folder

jumpyone

I did not know that....thanks

jumpyone

No there doesn't seem to be even a system32 folder in the windows folder only the old one.

jumpyone

Sorry my mistake, yes there is. Thanks for help. hopefully will sort the problem.

The correct way to fix errors involving MSVCR100 is to install the Microsoft Visual C++ 2010 Redistributable Package from here. Downloading it from DLL sites and pasting it into system32 is asking for trouble.

jumpyone

Ok thanks. I followed the link you provided and clicked on MS Visual C++ redistributable package MFC security update but then it gives me 3 options VCredist_86.exe VCredist_ia64.exe, or VCredist_X64.exe I haven't a clue and am getting more confused then ever. Any advice?

stimpson

You probably want X64

jumpyone

Thanks Ill try that.

jumpyone

I tried that and it said the installation worked but when I try and open the file I want it still gives me the error message MSVCR100.dll is missing. Any other suggestions welcome.

wiz569

jumpyone wrote: »

I tried that and it said the installation worked but when I try and open the file I want it still gives me the error message MSVCR100.dll is missing. Any other suggestions welcome.

Install both the _86 and x64 versions

jumpyone

That seems to have done the trick. Thanks a million for taking the time.