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Ported to Lyca & can't receive texts!

unreg999 · 2016-09-21 11:12:45

Hi, I recently ported my daughter's Samsung Galaxy J3 to Lyca from 3 but she isn't receiving any text messages (sms) since changing over... I called Lyca about it but they don't have a clue... Any ideas please? TIA

21-09-2016 11:12am

#1

unreg999

Registered Users, Registered Users 2 Posts: 383 ✭✭

Join Date: January 2015

Posts: 355

Hi, I recently ported my daughter's Samsung Galaxy J3 to Lyca from 3 but she isn't receiving any text messages (sms) since changing over...
I called Lyca about it but they don't have a clue...
Any ideas please?
TIA

0

Comments

#2 21-09-2016 8:48pm

GIMP

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Join Date: November 2011

Posts: 1042

Try this

0
#3 21-09-2016 8:58pm

unreg999

Registered Users, Registered Users 2 Posts: 383 ✭✭

Join Date: January 2015

Posts: 355

Tried all that, thanks anyway!

0
#4 23-09-2016 10:36am

slegs

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Posts: 2958

It's likely a porting related issue. Lyca need to inform other operators of a routing issue and ask them to check the routing has updated properly after the port. This should happen automatically but in rare occasions there are issues

0
#5 23-09-2016 10:41am

pajor

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Join Date: May 2009

Posts: 3443

In your apps there should be something like SIM Toolkit. Check the settings in it, to make sure that Lyca is configured to Irish settings.

I'm with Lyca in Holland and had similar issues before when roaming. Couldn't pick up any network at all. Had to change settings in SIM Toolkit to Roaming. Dunno if same happens with Lyca in Ireland but worth a look.

0