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Sold item offline before updating ebay and someone just bough it

Zascar · 2016-09-14 13:59:54

I had a car part of ebay, sold it to someone offline, forgot to remove the listing and someone just bought it. How do I reverse the transaction? He paid by paypal €100. What should I do?

14-09-2016 1:59pm

#1

Zascar

Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭

Join Date: April 2001

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I had a car part of ebay, sold it to someone offline, forgot to remove the listing and someone just bought it. How do I reverse the transaction? He paid by paypal €100.

What should I do?

0

Comments

#2 16-09-2016 6:50pm

uck51js9zml2yt

Closed Accounts Posts: 18,268 ✭✭✭✭

Join Date: September 2010

Posts: 17353

Zascar wrote: »

I had a car part of ebay, sold it to someone offline, forgot to remove the listing and someone just bought it. How do I reverse the transaction? He paid by paypal €100.

What should I do?

Refund the payment and apologise. Just ensure he's not at a loss in the refund.
Best option is probably to alert eBay and get their advice.

0