Loading software

Hedgecutter

I'm trying to load new siemens software to windows 10. I got a CD and A usb with the license.

Cant find license manager?

The instructions are as follows:

Transferring the license using the Automation License Manager Precondition:

USB stick with the license to be transferred.

1. Start the Automation License Manager via the icon or from the Start menu. The Automation License Manager opens.

2. Insert the USB stick. "Removable Disk" appears below "Own Computer".

3. Select the entry "Removable Disk" on the lefthand side. On the right-hand side you can see the available licenses on the USB stick.

4. Transfer the license by dragging it and dropping it onto the local hard disk or use the righthand mouse key. - OR - In the shortcut menu, please select "Transfer... ".

5. In the window that opens, select where the license should be transferred to (target). After the license has been transferred, this is shown on the target drive.

Where do I fine automatic license manager

DopeTech

On the cd? You would need to install it probably.

Hedgecutter

FrostyJim wrote: »

On the cd? You would need to install it probably.

I click on Cd and it has 8 folders none are license manager.

license
set up
auto run
set up (different icon)
set up.cfg
siemensd
siemense
sinutrain_ booklet

DopeTech

Hedgecutter wrote: »

I click on Cd and it has 8 folders none are license manager.

license
set up
auto run
set up (different icon)
set up.cfg
siemensd
siemense
sinutrain_ booklet

Click on setup.exe it should show as an application under file type.

pillphil

?

https://support.industry.siemens.com/cs/document/114358/automation-license-manager-(alm)-authorsw-and-authors-handling-programs-and-authorizing-and-licensing-simatic-industry-software?dti=0&lc=en-WW

Sounds like a specialised application - is it compatible with Windows 10?

It says it should be in the Start menu after running the setup application from the CD though.

Hedgecutter

Karsini wrote: »

Sounds like a specialised application - is it compatible with Windows 10?

It says it should be in the Start menu after running the setup application from the CD though.

Seems to be something to do with windows 10 alright. anyway around this. the software is on my laptop just wont activate licence.

lecture mentioned something about running it in administrator, I have no idea.

CatInABox

Hedgecutter wrote: »

Seems to be something to do with windows 10 alright. anyway around this. the software is on my laptop just wont activate licence.

lecture mentioned something about running it in administrator, I have no idea.

Find the executable that you want to run, then right click on it.
Click "properties", then "Compatibility". On this screen, tick the box for "compatibility", and select the version of Windows that you know works.

Then tick the box for "Run as Administrator"

That'll give you the best odds of success.

Hedgecutter

CatInABox wrote: »

Find the executable that you want to run, then right click on it.
Click "properties", then "Compatibility". On this screen, tick the box for "compatibility", and select the version of Windows that you know works.

Then tick the box for "Run as Administrator"

That'll give you the best odds of success.

The license manager is now on my desktop. the only option I had was selecting windows 8. still have problem license unavailable.

_Kaiser_

According to the instructions above, the license file should be on the USB stick you were given.

Insert this and look under This PC/My Computer. It'll probably show as "Removable Disk (E: )" or similar

Open it and you'll probably see your license file. Copy this to your desktop (drag and drop or right-click Copy then right-click Paste on the Desktop)

Start your software and when it prompts for the license, look to Browse/Open it from the Desktop

Capt'n Midnight

check for support forums for the particular product whatever it is
Siemens are a big company so they have lots of software



try running the setup app as administrator if that's the manual / readme says you need them

try running setup in compatibility mode for the version it's supposed to be for
https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible

or try siemens website for updates / latest version

Hedgecutter

Still having problems with this software.
Took laptop to collage today, to a guy who has put it on a few computers. He says firewall is blocking it.
I have contacted bullguard and followed there instructions how to trouble shoot by disabling different parts also disabled windows fire wall.

Still can't get licence manager to install

The image show the error that Keep reacurring

Hedgecutter

Still having problems with this software.
Took laptop to collage today, to a guy who has put it on a few computers. He says firewall is blocking it.
I have contacted bullguard and followed there instructions how to trouble shoot by disabling different parts also disabled windows fire wall.

Still can't get licence manager to install

Hedgecutter

Image shows error I'm getting