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No signal received on BT Sport 2 HD and eir Sport 1

  • 10-09-2016 7:26am
    #1
    holidaysong
    Registered Users, Registered Users 2 Posts: 403 ✭✭


    Hi all,

    I am intermittently getting a no signal received message on these two channels however all other channels (at least ones that I watch) are fine. (e.g. BT Sports 1 & 3 HD, eir Sport 2 HD, and all of the Sky Sports channels.)

    Usually (about 90% of the time) a reboot of the box brings the channels back but they will usually then drop off again within 24 hours resulting in failed recordings.

    Any ideas what these 2 channels have in common that could be causing this issue. Have tried ringing Sky about this a few times but it's the usual 'turn box off and on' line and then the 'it seems this has resolved your issue' - which I know resolves the issue short term, but not permanently.

    Unfortunately I have no access to the satellite dish as I am in an apartment block, and really don't fancy paying a call out fee if I can get away with it.


Comments

  • #2
    holidaysong
    Registered Users, Registered Users 2 Posts: 403 ✭✭holidaysong


    So after a morning of messing around with trying out a second box and alternating cables to eliminate box and cables from the equation I got a sample of the impacted channels below (From both boxes).

    Looks like an issue with the communal dish sending me the Horizontal polarisation channels within this range below - I'm sure there is a much more technical explanation that that though!

    For those with some expertise in the area, does this sound like something likely when a dish is being shared like in an apartment block? I can only imagine the torture or trying to explain this to a Sky rep on the phone though.... :-(

    11081.00 H 65 Europe DVB-S QPSK 22000 5/6 (Al Jazeera English)
    11141.25 H Europe DVB-S QPSK 22000 5/6 (Comedy Central Ireland)
    11170.75 H Europe DVB-S QPSK 22000 5/6 (eir Sport 1)
    11307.00 H 109 U.K. DVB-S QPSK 27500 5/6 (S4C HD)
    11385.00 H 113 U.K. DVB-S2 QPSK 29500 8/9 (BT Sport 2 HD)
    11464.25 H 89 Europe DVB-S QPSK 22000 5/6 (euronews)
    11523.25 H 93 Europe DVB-S QPSK 22000 5/6 (Dave Ja Vu)
    11552.75 H 95 Europe DVB-S QPSK 22000 5/6 (Clubland TV)
    11671.75 H 103 Europe DVB-S QPSK 22000 5/6 (Zing)


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