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Mobile connectivity issue

  • 02-09-2016 8:52pm
    #1
    wiggle16
    Moderators, Society & Culture Moderators Posts: 3,022 Mod ✭✭✭✭


    Hey I know this is possibly a little silly to post here but it's been wrecking my head. I've always had a problem with my mobile network where a call will suddenly cut out or the signal will become horrifically bad for no reason. When I called my provider they insisted it must be to do with the handset, or sim, but since it's happened with both a new sim and a different handset, I'm wondering if there is anything specific I can ask them to look at from their end?
    I really don't know how to describe what I want to ask them, exactly, but could there be something about the way my number or account is set up, on their end, that I could ask them to check out?

    It's an android phone, I live in an area with good coverage and it seems to happen no matter where I am, at least once a day the call will simply cut out, and the other person thinks I've hung up.

    Any advice is appreciated.
    Tagged:


Comments

  • #2
    leche solara
    Registered Users, Registered Users 2 Posts: 2,168 ✭✭✭leche solara


    Does your phone show a strong signal when these outages happen? What network are you on?


  • #3
    wiggle16
    Moderators, Society & Culture Moderators Posts: 3,022 Mod ✭✭✭✭wiggle16


    I'm on meteor. I live in an area with good coverage but it doesnt seem to matter how my signal is, I've been in situations where I have a good signal and it happens anyway. :(


  • #4
    Weyhey
    Registered Users, Registered Users 2 Posts: 754 ✭✭✭Weyhey


    wiggle16 wrote: »
    Hey I know this is possibly a little silly to post here but it's been wrecking my head. I've always had a problem with my mobile network where a call will suddenly cut out or the signal will become horrifically bad for no reason. When I called my provider they insisted it must be to do with the handset, or sim, but since it's happened with both a new sim and a different handset, I'm wondering if there is anything specific I can ask them to look at from their end?
    I really don't know how to describe what I want to ask them, exactly, but could there be something about the way my number or account is set up, on their end, that I could ask them to check out?

    It's an android phone, I live in an area with good coverage and it seems to happen no matter where I am, at least once a day the call will simply cut out, and the other person thinks I've hung up.

    Any advice is appreciated.

    Happened all of the time with a cheap Samsung Galaxy Ace I owned. Calls just kept dropping and those that didn’t had an echo. Didn’t happen when I put the sim card into a different phone.


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